HR Manager
Saleh Bin Lahej Group Hospitality Division
Total years of experience :18 years, 10 Months
Reports to : Chief Financial Officer
Employees : 1700
• Reviewed, developed and implemented HR policies and procedures.
• Restructured HR function and improved efficiency of HR transactions as well as HR impact on business.
• Coaching line managers on all people related matters.
• Successfully enabled the organisation design process (brands re-structuring) resulted in increased productivity and cost optimisation.
• Formulated and implemented HR KPI’s reporting linking hospitality operations.
• Put in place better systems for manpower planning, budgeting and staffing.
• Improved quality as well as the efficiency of hire meeting strategic objectives including diversity, skills and productivity.
• Overseeing all key HR transactions including recruitment, mobilization, orientation, probationary reviews, annual reviews, time and attendance, payroll, medical insurance, disciplinary or grievance handling, team building, recreation, retention or exit.
• Leading compensation and benefits policies revision that reduced staff turnover and manpower costs.
• Negotiated and achieved SLS’s (outsourcing agreements) benefiting the company.
• Manage disciplinary issues
Role Summary:
• Reporting to the General Manager, responsible to organize and develop HR Management capabilities from scratch aligned to the strategic objectives.
Highlights:
• Successfully implemented the HR function from scratch.
• Streamlined HR service delivery and improved efficiency and effectiveness of compensation & benefits-pay roll, ESG, Leave Management & Group Medical Insurance.
• Streamlined recruitment/ talent acquisition process-improved quality of hire while reducing 55 % of recruitment cost (over AED. 600 K in 12 months).
• Headed HRIS (EZ Business) & e-documentation implementation.
• Led multiple projects’ staff recruitment and mobilization within strict timelines & talent requirements.
• Led direct recruitment of over 200 managerial, engineering & support function staff in 12 months.
• Designed and implemented structured performance management process-annual/interim appraisals, probationary reviews and Personnel Development Plans.
• Formulated KPI’s-Key Performance Indicators for the HR department and implemented HR Scorecard reporting to support effective decision making.
• Effectively led and developed a team of HR professionals.
• Facilitated training/development programs including Leadership, FIDIC & IT.
• Act as an internal HR adviser for business leaders in all HR processes and strategies.
• Prepared and implemented job descriptions in HAY format (with KRA’s & KPI’s) for 65 positions with positive impact on clarifying roles, accountabilities and structures.
• Reviewed HR policies and procedures and led implementation of the same and department SOP’s.
• Streamlined Employee Relations processes and ensured compliance with UAE Labor Law and fair administration.
Handled process for organization development, HR/workforce planning, budgeting, staffing, training & career development plans at the BU level.
•Oversaw employee engagement/recognition programs.
•Supervised HR transactions and processes, employee services, grievance, resignation, etc.
•Ensured TNA is conducted by line managers and overseeing the design & delivery of learning/training programs.
•Assisted implementation of Employee Engagement Survey/Project in partnership with Hay Group
•Put in place succession planning for identified key positions to enhance employee motivation, development and engagement
•Managed time & attendance, payroll, employee compensation and benefits processes.
•Promoted & maintained a culture focused on continuous improvement and change orientation through HR tools.
Highlights:
•Recognized for being the Champion of employee engagement survey & action plan with HAY GROUP.
•Initiated employee communication programs.
•Facilitated training programs such as behavioral change, supervisory/leadership development programs.
•Lead recruitment of key talent for new production line with significant impact on business.
•Developed HRIS (HR.Net) and HRMIS reporting.
•Achieved a saving of about 30-40% of the overall cost of recruitment.
•Contributed significantly to change projects and retention strategy & implementation.
Organized entire HR department including hiring and training the HR team.
•Responsible for HR planning and budgeting aligned to the organizational objectives.
•Managed direct recruitment across levels from unskilled labour to senior management.
•Significantly reduced employee grievances by implementing effective policies and procedures.
•Led HRIS (ERP-Oracle) implementation for centralized HRIS-attendance processing, payroll etc.
•Ensured legal compliance in all employee transactions.
•Implemented Coach Line Management on HR policies & procedures.
Highlights:
•Successfully managed the HR restructuring of manufacturing division in development phase.
•Designed and implemented Performance Management System.
•Restructured compensation & benefits structure to ensure optimum productivity and retention.
• Organizational development-HR planning and resourcing to support business expansion.
• Spearheaded ERP shift from Oracle to SAP-HR.
• Managed Staff accommodation & logistics.
• Supervised PROs/GROs to ensure legal compliance by timely issuance and renewal of visa/work permits.
• Developed job advertisement materials, job descriptions and contracts as required.
• Responsible for employee group medical insurance policy and claims.
courses: CIPD Level-7 Advanced Certificate in HRM (waiting for certification) 2018
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