مدير إدارة المتابعة والتنفيذ
شركة عرمون الدولية المحدودة
Total des années d'expérience :19 years, 10 Mois
• Serve as liaisons between the departments to handle all pending issues and follow to specify the blocked areas.
• Assign periodical reports to CEO of all projects and issues.
• Analyze all projects data and current status to have a general view on company’s strategy milestone.
• Report all MOM’s held by top management to help on decision making processes, eventually for the urgent decisions.
• Follow up all procedures and processes implementation internally within company and externally with our partners and suppliers.
• Maintain sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, and competitors.
• Train and coach sales team on all necessary training needs.
• Monitoring the team performance and motivating them to reach goals.
• Accomplishing sales and organization mission by completing related results as needed.
Details:-
• In detailed have to Contribute to the effective management, motivation and development of resources, to ensure problems/issues are identified and resolved or appropriately escalated at an early stage.
• Be fully accountable for the quality, accuracy timeliness and effectiveness of statistical reports.
• Participates in development of reaching the company strategy by satisfy our exist customers and bring new customers, commitment with company security guidelines and policy
• Providing advice on the management of projects.
• Organizing the various professional people working on the project.
• Making sure the quality standards are met.
• Recruiting and monitoring specialists and sub-contractors to ensure guidelines are maintained.
• Train and coach the employees on company culture and procedures, Sales and customer care basics.
• Overseeing the accounting, costing, and billing.
Details:-
Setting plans for the project and develop this plans with concerned parties is the main task for Trucks and Mobile shops project, Plus follow and implement the deliverables of the project,
As the project manager I had achieve the execution mobile shop project by recruiting and selecting the human resources for the operational activities and assign them to their roles. Being the main supervisor for the sales activities after the launch of project.
• April- December2007: Sudanese Mobile Telephone Co. Ltd. Khartoum Airport Retail acting supervisor. As Shop supervisor managing shop staff, stock and preparing daily reports and reconciliation with finance Department are my main Responsibilities.
• Oct2006-April2007: Sudanese Mobile Telephone Co. Ltd. Customer Care Officer. As Customer Care Officer I deal directly with customers to solve their problems, to define MobiTel services and products, and to get their feedback at MobiTel.
• Oct. 2003 -Oct2006: Sudanese Mobile Telephone Co. Ltd. Call center Representative.
As a Call center Representative I handle customer inquiries, service request, and complain and suggestions, as well as drawing and updating the department process and procedures.
شهادة مدير المبيعات المعتمدة من امريكا احدى اهم الشهادات المرموقة التي تتمتع بسمعة استثنائية في الولايات المتحدة وجميع دول العالم.والتي يحظى بشرف الحصول عليها نخبة من العاملين في مجال إدارة المبيعات المحترفين المرموقين داخل الولايات المتحدة وخارجها، الذين يمارسون مهام إدارة المبيعات بصفة رئيسية خلال عملهم اليومي، ويعملون على تقديم خدمات إدارة المبيعات من خلال أحدث أصول و مناهج إدارة المبيعات التي توصل إليها العلم في الولايات المتحدة.
• University: 1997-2003: B.A of Arts (honours) (French Language), (Second Class Division 2) . Faculty of Arts, University of Khartoum.