shorouq sulaiman, Intake officer and a focal point for external referrals/ Database Assistant.

shorouq sulaiman

Intake officer and a focal point for external referrals/ Database Assistant.

Handicap International

Location
Jordan - Irbid
Education
Bachelor's degree, English Language for Specific Purposes (ESP)
Experience
2 years, 3 Months

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Work Experience

Total years of experience :2 years, 3 Months

Intake officer and a focal point for external referrals/ Database Assistant. at Handicap International
  • Jordan - Irbid
  • August 2013 to July 2015

•Managing external referrals internally and externally
•Linking with partners/other organizations on HI entry criteria
•Identifing the different services provided at local level for HI beneficiaries
•being responsible of the Intake Hotline, beneficiaries waiting list updates and a focal point for the waiting list feedback from the field team.
Ensuring a smooth coordination between the work of field and database
•Assisting in Supervising the process and quality of all data.
•Extracting and analyzing data from database.
•Demonstrating willingness to adapt data collection and analysis to Project's needs and filed work.

Social Worker at Handicap International
  • Jordan - Irbid
  • May 2013 to July 2013

•Identify specific needs of the beneficiaries, contribute to the assessment of these needs and/or directly assess these needs as required.
•Answer to the identified needs, by providing direct support (donation of basic items) and refer internally and externally as needed, respecting confidentiality and the right of the beneficiary.
•Develop and reinforce the relationships with INGO, LNGO, authorities, community focal points and any other stakeholders on the field to improve the identification system, with the support of DVFP Field officer.
•Participate to the psychosocial strategy of intervention by identifying the beneficiaries and organizing group sessions
•Report data on group activities, follow-up on individual cases and organize the daily and weekly activities
•Participate in the analysis and reporting of global issues in the refugee population

Education

Bachelor's degree, English Language for Specific Purposes (ESP)
  • at Jordan University of Science and Technology
  • June 2011

Languages

English
Expert
Arabic
Native Speaker