Tareq Kasabi, Section Head

Tareq Kasabi

Section Head

Tkiyet um ali

Lieu
Jordanie
Éducation
Baccalauréat, Marketing
Expérience
14 years, 6 Mois

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Expériences professionnelles

Total des années d'expérience :14 years, 6 Mois

Section Head à Tkiyet um ali
  • Jordanie - Amman
  • Je travaille ici depuis janvier 2014

NGO Fundraising

Customer care department consultant à Projects
  • Jordanie - Amman
  • janvier 2013 à janvier 2014

Customer care department creation (tools, processes, resourcing)

Customer care Team leader à Orange jordan
  • Jordanie - Amman
  • février 2007 à mars 2010

All the best teams need a good direction. As a Team Leader, it's my role to help my team to work together and get the best results.

High performance is key to any business, and as Team Leader i play a vital role in helping the business run smoothly. Am organising my team and its workload and make sure performance is kept to a really high standard.

I am ready to work in all kinds of businesses and environments, for
-leading a sales team-
managing a team in an office or call centre-
leading a section in a factory, restaurant or shop.

In some cases i would carry out the same work as your team members, whilst in others to be only be responsible for managing a team

Skills and interests

the ability to motivate people
good spoken and written communication skills
a responsible attitude
good 'people skills' for building relationships with colleagues at all levels
the ability to plan and prioritise your own work and other people's
an understanding of computer systems and cash registers, for some jobs
calmness under pressure
decision-making ability
accuracy with record keeping
IT skills

Éducation

Baccalauréat, Marketing
  • à Al Zaytoonah University of jordan
  • mars 2004

.

Specialties & Skills

Training New Employees
Call Center Development
Leadership Communication
Customer Service
Call Center
MS office
complaints handling
Reporting
research
planing budgeting
training skills

Langues

Arabe
Expert
Anglais
Expert

Adhésions

Circassian Charity Association
  • عضو مشارك (Charitable projects)
  • May 2012
Al Jeel club
  • Sport Committee
  • January 2013

Formation et Diplômes

Theoretical and practical (Formation)
Institut de formation:
PMP
Date de la formation:
June 2012
Intermediate English course (Formation)
Institut de formation:
Intermediate English course in bill Amman institute, 2010.
Date de la formation:
February 2010
Coaching and Leading (Formation)
Institut de formation:
Call Center Coaching Training Course, Nov. 2007
Date de la formation:
November 2007
3G technology (Formation)
Institut de formation:
3G technology and services” training course, Dec.2009.
Date de la formation:
December 2009
Be Customer & People Centric (Formation)
Institut de formation:
Customer Service training at Sales Academy/orange Jordan D
Date de la formation:
December 2011