Tareq Kasabi, Section Head

Tareq Kasabi

Section Head

Tkiyet um ali

Location
Jordan
Education
Bachelor's degree, Marketing
Experience
14 years, 6 Months

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Work Experience

Total years of experience :14 years, 6 Months

Section Head at Tkiyet um ali
  • Jordan - Amman
  • My current job since January 2014

NGO Fundraising

Customer care department consultant at Projects
  • Jordan - Amman
  • January 2013 to January 2014

Customer care department creation (tools, processes, resourcing)

Customer care Team leader at Orange jordan
  • Jordan - Amman
  • February 2007 to March 2010

All the best teams need a good direction. As a Team Leader, it's my role to help my team to work together and get the best results.

High performance is key to any business, and as Team Leader i play a vital role in helping the business run smoothly. Am organising my team and its workload and make sure performance is kept to a really high standard.

I am ready to work in all kinds of businesses and environments, for
-leading a sales team-
managing a team in an office or call centre-
leading a section in a factory, restaurant or shop.

In some cases i would carry out the same work as your team members, whilst in others to be only be responsible for managing a team

Skills and interests

the ability to motivate people
good spoken and written communication skills
a responsible attitude
good 'people skills' for building relationships with colleagues at all levels
the ability to plan and prioritise your own work and other people's
an understanding of computer systems and cash registers, for some jobs
calmness under pressure
decision-making ability
accuracy with record keeping
IT skills

Education

Bachelor's degree, Marketing
  • at Al Zaytoonah University of jordan
  • March 2004

.

Specialties & Skills

Training New Employees
Call Center Development
Leadership Communication
Customer Service
Call Center
MS office
complaints handling
Reporting
research
planing budgeting
training skills

Languages

Arabic
Expert
English
Expert

Memberships

Circassian Charity Association
  • عضو مشارك (Charitable projects)
  • May 2012
Al Jeel club
  • Sport Committee
  • January 2013

Training and Certifications

Theoretical and practical (Training)
Training Institute:
PMP
Date Attended:
June 2012
Intermediate English course (Training)
Training Institute:
Intermediate English course in bill Amman institute, 2010.
Date Attended:
February 2010
Coaching and Leading (Training)
Training Institute:
Call Center Coaching Training Course, Nov. 2007
Date Attended:
November 2007
3G technology (Training)
Training Institute:
3G technology and services” training course, Dec.2009.
Date Attended:
December 2009
Be Customer & People Centric (Training)
Training Institute:
Customer Service training at Sales Academy/orange Jordan D
Date Attended:
December 2011