Senior Account Manager
Beta IT
Total years of experience :19 years, 10 Months
• Managed a sales team of 3 Account Managers, assessing with applying sales action plans to ensure that sales goals are met and exceeded, and ensured optimal productivity by supervising and motivating the team.
• Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
• Built relationships with customers to establish long-term business growth.
• Resolved all vendor and account problems in an efficient manner while exceeding sales quotas.
• Collaborated with account managers during customer transactions to offer exceptional service.
• Developed new business by networking with valuable customers.
• Ensured that client inquiries were handled professionally and efficiently.
• Devised effective marketing, sales and other promotional initiatives.
• Reached out to potential customers via telephone, email and in-person inquiries.
• Worked with existing customers to increase purchases of products and services.
• Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
• Managed a portfolio of Government accounts for Polycom products.
• Contacted regular and prospective customers to explain product features and solicit orders.
• Negotiated prices, terms of sale and service agreements.
• Created proposals for new and repeat customer business transactions.
• Delivered sales presentations and pitches to clients.
• Worked with customers to develop strategic business and account plans.
• Cultivated productive relationships with customers and consulted closely to uncover needs and match to available solutions.
• Brought in new accounts through successful networking strategies and promotional approaches.
Sales Account Manager in the Utility Sector for a number of selected accounts such as: Ministry of Foreign Affairs, Ministry of Municipal and Rural Affairs, Saline Water Conversion Corporation, Supreme Commission for Tourism and others plus some private customers.
Job included all required sales activities, following up customers requirements within a wide range of products and services and strengthen relationships between the company and customers.
Sales Account Manager for two products:
1. ACCPAC ERP Software.
2. Citrix Connectivity Software.
Job included all required Pre-sales and Sales activities plus following up with vendors regarding the partnership issues and following up orders.
Responsible of all activities concerning the purchasing of all items for the company's business and projects.
Job also included negotiation with suppliers, following up dealerships, looking for different vendors, assuring on time delivery and following up payments.