Senior Manager, Systems and Network Engineering
Inovvo LLC
Total des années d'expérience :22 years, 5 Mois
• Managing Datacenter Systems/Network infrastructure, Servers (Windows and Linux), Storage, ESX “VMware datacenter”, Network “Local infrastructure and VPN tunnels \[Switches, Routers and Firewalls\]”)
• Managed the hardware design and implementation for the backend area of the product in new customer environments.
• Upgraded and proactively supported environments via remote hardware/application monitoring tools.
• Managed a team of Support Administrators to cover our customers' production environments in multiple countries around the world.
• Interfaced with the Software Development team on environment needs and new setups for Proof of Concept trials.
• Established and customized the setup of Geoserver, an Open Source mapping software.
• Conducted several modifications and tests to achieve the highest possible performance in conjunction with the load balancing solution.
• Ensured Operational and customer SLAs are met as per organizational requirements.
• Managed the setup and deployment of several multi-node Linux Clustered File Systems such as GFS2, OCFS2 and NFS using SAN storage technologies over 8GB FC and 10GB iSCSI protocols with Jumbo Frames support.
• Slipstreamed the latest Service Packs into SQL Server 2008 R2 and created a pre-install script to facilitate installations and remove potential user error.
• Created Procedural Support Documentation for areas relevant to the Systems Engineering group.
• Supported the Database Operations team working on various Data Warehouse technologies, such as HP Vertica, IBM Netezza, DB2, Oracle 10g & 11gR2 and Postgres.
• Created several workspaces within the team's Confluence Wiki page for tracking and reference lookups by all members.
• Upgraded the Virtual Farm from ESX 4.x to 5.0 with zero downtime.
• Planned and managed the successful physical and domain migration of over 50 servers, storage arrays, B2B VPN tunnels and other networking systems used by the group from Nexius to comScore during a weekend over a 3 day period.
• Projects achievement comScore:
Sprint (USA), Verizon (USA), T-Mobile (USA), Vodafone (UK), O2 (UK), FranceTelecom “Orange” (Spain, Belgium, Romania, Poland), TRUE (Thailand), SingTel (Singapore), FET (Taiwan)
• Managing Datacenter (Equinix Texas USA) Systems/Network infrastructure, Servers (Windows and Linux), Storage, ESX “VMware datacenter”, Network “Local infrastructure and VPN tunnels \[Switches, Routers and Firewalls\]”)
• Oversee Network Engineering, Documentation and Production Operations of Product Delivery.
• Managed an international team of System Engineers and Administrators to support our worldwide deployments across multiple time zones.
• Created and managed the OPEX/CAPEX budget for entire department over the past 3 years, including all purchase activities.
• Managed, monitored and supported over 250 physical and virtual servers.
• Provided technical content and pricing responses for all RFPs.
• Designed Linux based script to install all components and dependencies of our application across one or many nodes internally and within customer environments.
• Designed technical setup documentation such that new and existing team members can quickly understand requirements and take necessary steps for an end to end implementation of the product.
• Adapted several procedural documents for use by customers to support the product post-setup.
• Adapted product to work with High Availability and Fault-Tolerance solutions.
• Saved the company over $50, 000 on the cost of physical load balancers as well as the overhead cost of running the product in each customer environments using Open Source software.
• Fully overhauled process of installing 3rd party applications to allow completely customizable installation paths and user permissions for customers who adopt special security policies.
• Managed implementation of SQL Server 2008 R2 with Clustered Fault Tolerance over SAN storage.
• Revised all OS software component setups to fully support offline installation.
• Projects achievement WiCOM/Nexius:
Mobinil (Egypt), Mobilink (Pakistan), Banglalink (Bangladesh), Nedjma (Algeria), Wataniya (Kuwait), TRA (Lebanon), ALFA (Lebanon), Korek (Erbil)
• Responsible of the Network (LAN & WAN) and Active Directory Infrastructure design and implementation.
• Lead the Bank’s migration from NT 4.0 to Server 2003 Active Directory and from an old generic network to a more secure and enhanced network.
• Webmaster of the Bank's website www.almawarid.com
• AS400 and Equation Branch Automation Administrator
• Participate in all the Bank’s business projects for more flexible and reliable solutions.
Enfotrust Networks is a work force automation solution provider based in Marietta, Georgia, USA. I was part of Enfotrust's software outsourcing firm in Lebanon.
• Enhancing productivity and quality of work, and building worker loyalty to the firm, and most importantly, increasing individual and organizational performance to achieve business results
• Responsible of customer’s hardware, software and network requirements.
• Managing product implementation process (Business requirements, project kick-off and Hardware/Software implementation)
• Projects achievement: “The Home Depot” in 7 states
- Providing the technical support (Hardware & Software) in Costa Bitar as well as in other related companies.
- Handling and updating the operating system (UNIX) and the shipping database (INFORMIX/SQL) in use.
- Network Administrator.