Key Account Manager
Jeser Al Arab General Trading LLC
Total years of experience :16 years, 0 Months
Successfully generated business out of key accounts from;
1. Diary farms
2. Malls
3. Healthcare
4. Hospitality
5. Warehouses & industries
− Marketing and selling of new technology hand dryers, vacuum machines, cooling fans, heaters etc. to hospitality sector in UAE
− Developed excellent clientele by selling hand dryers, cleaning machines, outdoor cooling fans and safety products to Corporate’s.
− Customers include from various industries and particularly Hotels, Chain of Restaurants, Cafes, Hospitality Companies, Catering Companies and various industries
− More than AED 36, 00, 000 value of sales from heavy duty equipment’s including Hotels, Restaurants, Cafes, Hospitality, Catering, Bakeries and Supermarkets for past 2 years, in which about 100 regular clients
− Successful in Client Relationship and Key Account Management for long term business relation
− Identified and generated new business opportunities, acquisition of new projects
− Multi-tasking roles such as corporate sales, customer service and logistics, supply chain coordination, Outdoor Sales and site visits, event promotions and team building
− Supervise and close deals on mutual agreement terms ensuring repeat sale prospects
− Customer canvas & grievance handling - Ability to strategize and resolve issues
− Build and maintain excellent relationships with all stake holders
− Represented the Business development and Sales team as an exhibitor during Gulfood 2013 and 2014
− To support and set up new restaurants, bakery and supermarkets successfully
Implemented marketing plan for the region and sky rocketed the bumper crop of business by 400 %
Set new revenue standards, become the best 5 sales team from about 200 teams all India and No. 1 tier c city in terms of revenue
Successfully developed and supported the sales force with new business and existing business for Kottayam region with the leading regional advertisers for the products and services offered within 360 degree online/ digital media advertising solution portfolio.
Marvelously lead the sales team by supporting & developing and initiate marketing efforts in the region and generated new online business from the targeted categories.
Worked closely with the sales team and all other sales and marketing professionals
Build and managed relationships with strategic partners and acquired an in-depth understanding of their business and strategy with respect to product offerings, maintained and increased partner revenues
Created a business plan with the goal to evaluate potential markets in unexploited territories and look for new sources of revenue for our sales force. Produced and analyzed various reports with the goal of measuring results and adjusting online sales strategies.
Over achieved sales targets for Cochin region and boosted sales by 70 %.
Received outstanding performance certificate from COO and Vice President- HR
Elite Commando winner- Top 30 sales persons from 1500 sales persons
Excellent at space selling for SME's, large industries and other Business Establishments
Impeccable at identifying business potential in the assigned location & nearby regions
Created and boosted new business opportunities by contacting the customers
Identified business needs of clients & suggested appropriate advertisement strategies
Wonderful at new business development through innovative method
St. Berchmans College (SB College) College Union General Secretary, 2005-06 Ministry of Defense, Government of India National Cadet Corps NCC 'C' Certificate
Professional Certifications Six Sigma Green Belt ERP training –SAP Marketing Module Sales Management Transactional Analysis (TA) and Neuro Linguistic Program (NLP) Summer Intern- Part of MBA Curriculum Kochin, Kerala Corporate Solutions (Founded by an alumni of IIM Bangalore) March- June 2010 Kochin, Kerala • Management consultant representative for Small Medium Enterprises in Kerala from various industries such as Retail, Automobile, Construction, and Mining and improved productivity by 60 %. • Streamlined processes including Sales and Business development, analysed functional systems and designed, implemented and stabilized functional systems • Coached and Mentored new hires successfully. • Conducted Management audits, enabled trace-ability in processes, clearly defined duties, responsibilities, handed over job descriptions and brought operational control in various processes Kottayam Port and Inland Container Terminal Aug 09- Jan 10 − An ongoing consultancy assignment undertaken by Saintgits Institute of Management for Kottayam Port and Inland Container Terminal (KPAICT), Kerala, for the purpose of Business Development. − Successfully done Feasibility study on “Inland Container Terminal at Kottayam” and implemented the Marketing Plan. − Developed new service and organisational framework for KPAICT together with team. − Conducted Sales Presentations for KPAICT and increased consignments by 40%. − Conducted Business Development Presentations and interactions with senior officials of various Export/Import companies, Liners and Customs House Agents (CHAs). TATA Communications Internet Services Ltd. June- July 09 Kochi, Kerala – Market study on “Customer Awareness, Usage Pattern and Satisfaction of Internet Broadband and WIMAX” and generated leads for sales team which boosted by 30%.