Executive Secretary
Airlink International LLC
Total years of experience :6 years, 10 Months
Jan 2008 - Mar 2010 Airlink International LLC Dubai, UAE
Executive Secretary
Screening calls and visitors for the Vice President's office, fixing meetings and appointments, arranging conferences and seminars, making ticket/ hotel arrangements for the Vice President
-Direct liaison with the top corporate clients for compiling their confidential corporate and MIS reports
-Preparing proposals (Business Travel Management Reports, Financial policies, company profiles, assigning key contacts within the company, etc)
-Regular liaison with the airlines vis-à-vis seat confirmations, upgrade requests, follow up on refund cases for top corporate accounts
• Was Promoted to Supervsisor Secretarial office, when I Intially started as a Travel and holidays Specialist.
• Learned to operate new office technologies as they were launched and implemented
• Assumed the responsibility of training of new recruits and their orientation
Jun 2005 - Dec 2009 First European Infotech Goa, India
Ticketing Agent
Checking of Air reservations before authorizing them for the issuance of ticket. This procedure is mean to avoid Airline Debit Memos arising out of errors occurring due to the bulk volume of business.
• Always achieved required targets of 100 issued bookings per day or as per the requirement.
• Was Efficient in all travel systems like Sabre, Worldspan Galileo and Air India system, and even trained new recruits.
Aug 2003 - Apr 2005 Passages Goa Goa, India
Reservations and Ticketing Agent
- Conduct research in various destinations to accredit and secure travel partnerships when bringing or taking travelers to and from these destinations.
-Coordinate with HR or travel bureaus of companies to offer discount tour packages for executives or provide the best business trip package to suite their travel budgets and needs.
- Secure discounts in travel ticket and hotel accommodations for group bookings
- Operate the agency travel agency booking and ticketing systems
May 2003 - Aug 2003 The Trident Cochin- (Oberoi group) Cochin, India
Housekeeping Associate
- Preparing room verification report and making guest rooms, cleaning public areas.
- Reading logbook for messages, key handover & takeover of the shift.
- Inspecting the vacant rooms, OOO/OOS rooms in the morning, making defect free departures.
- Prioritizing the departure rooms while giving preference to occupied rooms.
- Updating the report of DND, refused service, Double lock rooms.
- Following the extra cleaning schedule & standard Operating procedure.
- Proper key control of master cards and opening of guest rooms whilst security.
2008 Galileo Emirates Aviation College, UAE 2008 Secretarial Course and MS Office 2007 Nadia's Training Institute, UAE
2003 IATA Trade Wings Institute, India
Jun 2000 - Apr 2002 Goa University Goa, India Economics and Sociology, Bachelor of Arts, OTHER QUALIFICATIONS