Office Manager / Executive Assistant to COO
Royal Group - Palms Sports
Total years of experience :18 years, 3 Months
Planning, organizing and executing local (across the Emirates) and International projects / Tournaments (United States, Portugal, Thailand ... etc) to promote the company’s values and objectives, generate reports / observations after the events for professional development.
Assigned to be the Head of the company's Corporate Engagement Council, completing relevant guidelines / procedures, supervise the overall Councils' requirements including reporting, events coordination and staff surveys.
Coordinating with suppliers to plan and finalize different business requirements.
Complete critical aspects of deliverables and special assignments by establishing objectives; making adjustments to existing plans / procedures and assisting other teams when needed.
Represents the executives by welcoming visitors, arranging company dinners and other corporate functions; answering questions and meeting requests directed to the executive office.
Managing external contacts; and keeping track of periodic communication needed.
Improving quality results by studying, evaluating, and re-designing processes; implementing changes when needed.
Effectively handle higher management related activities and communications with a high degree of professionalism, accuracy and confidentiality.
Managing and generating in-depth monthly statistical reports and analysis with the technical team and any other reports requested by the higher management.
HSSEQ Regional Officer (Health & Safety/Quality Assurance)
AMEC Global / Oil & Gas
2013 - 2014
-Coordinating among Growth Regions projects (Middle East, Australia, China, Romania, Azerbaijan, UK & Russia) to consolidate monthly analysis / projects reports which contribute to a Master report submitted periodically to higher management.
-Reviewing and adhering to the requirements of applicable HSSE
specifications, policies, plans and procedures
-Preparing weekly/monthly/quarterly dashboard reports and trend analysis of HSE Performance in a timely manner
-Reviewing and distributing of all incident reports; follow-up implementation and close out of corrective actions
-Updating action tracking register and follow-up on open items
-Document control and log of all HSE documents (procedures, plans, risk assessments, reports, Inspections, schedules, etc)
-Preparing HSE related one pagers, posters, informative bulletins; updating notice boards accordingly
-Updating and distributing Emergency Response Rota among projects Preparing and providing all necessary documentation for HSE Meetings Requisitioning and coordinating of procurement of HSE equipment and other department supplies
-Handling Growth Regions Carbon Data Reporting - attending sustainability meetings on a monthly basis to discuss techniques of assembling and analyzing data
-Keying HSE Incidents occurring in various projects into the system's software and communicate to concerned people via emails / system's notifications
-Taking part of the Business Continuity Team to rollout BCP's strategies /
2013 - Current
Implementations for Abu Dhabi Corporate Office.
Handling distribution of HSE High potentials Incidents and manhours reporting among HSE teams worldwide
Attending weekly / monthly conference HSSE / Quality calls to discuss HSE & quality actions / Improvement Plans
Assigned to be a global SharePoint site owner to do regular maintenance / updates over documents or web links for HSSE relevant documentations and data.
Document Controller for Growth Regions HSSE documents, liaison with Managers to assign document numberings & control uploading / downloading of various project deliveries & support functions documentations.
2009 - 2011 Production Administration Officer / Reporting & Analysis
National Health Insurance Company (Daman)
Performing research and analysis on various special projects as directed by
Production & Services Director and Manager
Maintaining KPI's "Key Performance Indicators" for our units & exploring
controlling methods
Extracting relevant data in Oracle Business Discoverer for reporting and analysis purposes
Generating statistical business reports in a daily, weekly and monthly basis as per higher Management requirements
Providing customized periodic and demographic reports as per various
departments requests
Providing training for new joiners & creating manuals for the current reports
process flow
Handling projects related to company's forecasting & internal admin controlling
2007 - 2009 Senior Branches Coordinator - Team Leader
National Health Insurance Company (Daman)
Receiving customer's issues (Suggestions, Complaints, General Inquiries,
Potential Clients) & follow them with each branch respectively
Handling distribution of Daman manuals, flyers & other marketing materials to departments & clients respectively
Responsible for Production & branches stationary - Logistics
Following up admin. related issues by coordinating with the concerned
department
Consolidating membership reports received by branches to be adjusted & analyzed weekly
Coordination with suppliers & procurement to finalize purchase requests
In charge of accounts transfer requests received by insured members to be
adjusted through the company's system & presented through periodic report to higher management
Handling other administrational tasks determined by Production & branches
managers
Liaison between IT - HR & our unit to send / receive requests by employees
Worked in special projects to identify business requirements & enhancements for branches & Production department
2006 - 2007 Senior Production Assistant, Quality Assurance Agent
National Health Insurance Company (Daman)
2006 Call Center Agent (Six months)
Union National Bank
2005
Executive Secretary (Three months)
Al Masaod Auto Mobiles - SCHEDONI (Advanced Group of Companies)
Business Administration Diploma - KIC - Abu Dhabi / UAE 2007 - 2010 ICDL