Winnie Mbori, Personal Assistant to the Executive

Winnie Mbori

Personal Assistant to the Executive

National Council for Law Reporting (Kenya Law)

Location
Kenya
Education
Bachelor's degree, Communication and Public Relations
Experience
14 years, 1 Months

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Work Experience

Total years of experience :14 years, 1 Months

Personal Assistant to the Executive at National Council for Law Reporting (Kenya Law)
  • Kenya
  • My current job since January 2013

- Screening phone calls, enquiries and requests, and handling them when appropriate.
 Preparing correspondences as approved by the CEO/Editor.
 Dealing with incoming email, faxes and post, often corresponding on behalf of the CEO.
 Organising travel and accommodation arrangements and preparing complex travel itineraries for the CEO.
 Taking minutes during staff meetings.
 Preparing papers and documents for board meetings.
 Typing documents.
 Assisting with any administrative tasks.
 Managing the CEO’s diary and ensuring appointments are on track.
 Managing petty cash and ensuring the same are receipted accordingly.

Front Office Assistant/Receptionist at Lords Healthcare Limited
  • Kenya
  • May 2009 to January 2012

 Filtering all incoming calls to the appropriate staff ensuring appropriate screening whilst providing information to customers on queries for clarification of products offered.
 Managing the manual and electronic telephone log in-register.
 Receiving, welcoming and filtering incoming visitors and customers/clients.
 Managing both incoming and outgoing mail.
 Record keeping, typing and filing of documents/Reports.
 Maintaining the received and outgoing cheques register.
 Managing customer relations and responding to customer queries.
 Making travel & accommodation arrangements for the managers.
 Organizing appointments for the managers.

Education

Bachelor's degree, Communication and Public Relations
  • at Moi University
  • June 2017

Communication and Public Relations degree enabled me to enhance my knowledge in the communication field. The courses I took included Development communication, International Relations & Diplomacy, International communication, Writing for Public Relations, Communication and Gender, Public Relations and Advertising among others.

Diploma, Biology
  • at Kisumu Polytechnic
  • December 2004

Filtering all incoming calls while ensuring they are directed to the right personell,receiving and welcoming visitors,managing the telephone log both in manual and electronic means,filing official documents, organising appointments,making travel and accomodation arrangements,managing customer relations and responding to customer querries

Specialties & Skills

Front Office
Customer Service
Communications
Public Relations
Ms Word
Ms Word

Languages

English
Expert
Swahili
Intermediate
French
Beginner

Memberships

Afya Sacco
  • Member
  • November 2011

Training and Certifications

Public Relations and Customer Care (Training)
Training Institute:
Kenya School of Government
Date Attended:
May 2015
Duration:
40 hours
Pass (Certificate)
Date Attended:
January 2002
Valid Until:
November 2004
ABMA (Certificate)
Date Attended:
September 2012
Valid Until:
January 2013

Hobbies

  • ➢ Interacting and socializing ➢ Reading novels and motivational books ➢ Writing articles
    I was awarded team player of the year 2016