بنوك
بنك الشارقة
Total years of experience :17 years, 3 Months
1. Al-QATARAH EXHIBITS BOOKS (April 1996 till June 1996) as Sales.
• Promote our books.
• Sales the books and support the customers to choose the books type.
2. AlAin Dental Center, AL-Ain (from June 1996 to June 2002) as Support Helpdesk/Writer/Dentist Assistant and Financial Officer with the following systems and duties:
• Giving support to all my colleges when they facing any problem.
• Make Items Medical Orders from different Countries.
• Assisting customer with their inquiry by answering phone calls and filling applications for new members.
• Handling customer complaints by update customer complain in the system and insure customer satisfaction.\
• Handling customer Claims, by receiving the required documents for the reimbursement.
• Take over my direct supervisor place during his leave or absents.
• Train staff and advise them the proper way to deal with Customers and expected and accepted behavior.
• 2. UAE EXCHANG CENTRE LLC ALAIN UAE (4th June 2012 till present) as Junior Officer & Cashier.
• Sending money to different part of the world like:
1. XPRESS MONEY
2. WESTERN UNION
3. TELEX TRANSFER
4. DEMAND DRAFT
• Covered the position of IT when he had any leave.
• Coordinated work between Customer Service, Cashier & Production Departments.
• Coordinated work within the production Department.
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جيد حيث اكتسبت من خلال هذا العمل تطوير اللغة الانجليزية و اكتساب مهارة التعامل مع العملاء بكافة انواعهم دون تميز .
اكتساب مهارة تحمل ضغط العمل فى حالة الذروة .
اكتساب مهارة العمل ضمن فريق واحد مع شدة ضغط العمل و تحت قائد واحد .