Ines Radhoini, Sales Executive

Ines Radhoini

Sales Executive

Zs prosolution company

Lieu
Tunisie - Gafsa
Éducation
Diplôme, industrial maintenance
Expérience
6 years, 3 Mois

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Expériences professionnelles

Total des années d'expérience :6 years, 3 Mois

Sales Executive à Zs prosolution company
  • Tunisie - Gafsa
  • Je travaille ici depuis mai 2021

Setting sales goals and developing sales strategies.
Managing the sales process through specific software programs.
Contacting potential and existing customers on the phone, by email, and in person.
Researching prospects and generating leads.
Handling customer questions, inquiries, and complaints.
Building and maintaining database.
Preparing and sending quotes and proposals. Meeting daily, weekly, and monthly sales targets.
Participating in sales team meetings.
Maintaining quality service by establishing and enforcing organization standards.
Identifying product improvements or new products by remaining current on industry trends, market activities, and competitors.

Customer service agent à MSTECHNOLOGGY
  • Tunisie - Gafsa
  • avril 2019 à avril 2021

Reception customers, make them feel welcome and present
them the company at the best way.
Establish, develop and maintain positive business and customer relationships.
Help customers to know the purchase procedure.
Reach out to customer leads through cold calling.
Expedite the resolution of customer problems and
complaints to maximize satisfaction.

admin assistant à STEG
  • Tunisie - Gafsa
  • janvier 2018 à février 2019

Answer and direct phone calls Organize and schedule appointments.
Plan meetings and take detailed minutes.
Write and distribute email, correspondence memos, letters, faxes and forms.
. Assist in the preparation of regularly scheduled reports
Develop and maintain a filing system.
Update and maintain office policies and procedures.

Éducation

Diplôme, industrial maintenance
  • à Center of vocational training and promotion of independent work
  • octobre 2019
Etudes secondaires ou équivalent, experiental science
  • à youth city
  • juillet 2016

Specialties & Skills

Admin Assistant
reception
Customer Service
سكريتاريا
interpersonal skills
solving problems capabilitie
Microsoft office
e-mailing
Computer Skills
Communication Skills
marketing
Market Research
Marketing Strategy
Key Account Management
Marketing Management
Negotiation
Operation

Langues

Arabe
Langue Maternelle
Anglais
Moyen
Français
Moyen

Formation et Diplômes

Tunisian driving license (Certificat)
Date de la formation:
February 2023
Valide jusqu'à:
February 2033
Certificate of achievement in English for Business and Entrepreneurship Self-Paced MOOC (Certificat)
Date de la formation:
May 2023
Certificate of completion in Digital Marketing Strategy (Certificat)
Date de la formation:
December 2023
Certificate of Microsoft Office Specialist: Excel Associate (Office 2019) (Certificat)
Date de la formation:
January 2024

Loisirs

  • Microsoft Word , Microsoft Excel, Microsoft Office
  • الابحار على النت
  • المطالعة