Ines Radhoini, executive sales and marketing

Ines Radhoini

executive sales and marketing

Zs prosolution company

Location
Qatar - Doha
Education
Diploma, industrial maintenance
Experience
6 years, 3 Months

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Work Experience

Total years of experience :6 years, 3 Months

executive sales and marketing at Zs prosolution company
  • Tunisia - Gafsa
  • May 2021 to April 2024

Setting sales goals and developing sales strategies.
Managing the sales process through specific software programs.
Contacting potential and existing customers on the phone, by email, and in person.
Researching prospects and generating leads.
Handling customer questions, inquiries, and complaints.
Building and maintaining database.
Preparing and sending quotes and proposals. Meeting daily, weekly, and monthly sales targets.
Participating in sales team meetings.
Maintaining quality service by establishing and enforcing organization standards.
Identifying product improvements or new products by remaining current on industry trends, market activities, and competitors.

Customer service agent at MSTECHNOLOGGY
  • Tunisia - Gafsa
  • April 2019 to April 2021

Reception customers, make them feel welcome and present
them the company at the best way.
Establish, develop and maintain positive business and customer relationships.
Help customers to know the purchase procedure.
Reach out to customer leads through cold calling.
Expedite the resolution of customer problems and
complaints to maximize satisfaction.

admin assistant at STEG
  • Tunisia - Gafsa
  • January 2018 to February 2019

Answer and direct phone calls Organize and schedule appointments.
Plan meetings and take detailed minutes.
Write and distribute email, correspondence memos, letters, faxes and forms.
. Assist in the preparation of regularly scheduled reports
Develop and maintain a filing system.
Update and maintain office policies and procedures.

Education

Diploma, industrial maintenance
  • at Center of vocational training and promotion of independent work
  • October 2019
High school or equivalent, experiental science
  • at youth city
  • July 2016

Specialties & Skills

Admin Assistant
reception
Customer Service
سكريتاريا
interpersonal skills
solving problems capabilitie
Microsoft office
e-mailing
Computer Skills
Communication Skills
marketing
Market Research
Marketing Strategy
Key Account Management
Marketing Management
Negotiation
Operation

Languages

Arabic
Native Speaker
English
Intermediate
French
Intermediate

Training and Certifications

Tunisian driving license (Certificate)
Date Attended:
February 2023
Valid Until:
February 2033
Certificate of achievement in English for Business and Entrepreneurship Self-Paced MOOC (Certificate)
Date Attended:
May 2023
Certificate of completion in Digital Marketing Strategy (Certificate)
Date Attended:
December 2023
Certificate of Microsoft Office Specialist: Excel Associate (Office 2019) (Certificate)
Date Attended:
January 2024

Hobbies

  • Microsoft Word , Microsoft Excel, Microsoft Office
  • الابحار على النت
  • المطالعة