Asst . Training Manager
Moevenpick Hotels & Resorts
مجموع سنوات الخبرة :23 years, 6 أشهر
Establishment Training Tools
• Compilation and updating of the requisite technical training manuals and tools per field, in col-elaboration with in-house specialists and the Learning & Development Manager/ Director Area.
• Updating of personal training history files of all employees in co-ordination with the Human Resources Manager.
• Is familiar with Corporate Talent Strategy issued by the Corporate Centre and ensures that they are applied accordingly.
• Helps in co-coordinating and supports yearly performance reviews for supervisory staff together with the Human Resources Manager.
• Orders and organizes distribution of Training Certificates.
• Ongoing information of arising problems or conflicts within the departments on a confidential basis.
• Evaluates customer needs from feedback of the guest questionnaires and compiles relevant measures for correction or improvement.
Administration
• Compiles course/training requirements.
• Compiles and establishes course/training control instruments.
• Compiles hotel inspection reports, on the job observance.
• Ensures proper course material and up-dated job descriptions for in-house departmental Trainers are available for all departments. Continuously adapts them with relevant supervisors to their operational requirements.
• counseling of supervisors/employees in training matters (How to Train, etc.).
• establishes monthly reports according to Hotel's/regional office requirements.
• Maintains a monthly overview of course breakdown and attendance.
• Co-ordinates up-dating of personal files of employees together with the Human Resources Man-ager.
• Keeps the library up-dated and cares that the Hotel always disposes of proper and good quality copies. Controls the inventory on a regular basis.
• Prepares his/her financial needs for the financial budget on a yearly basis and discusses it with his/her supervisor.
Training
• Training of in-house departmental Technical Trainers, selecting of those to cover every required field (How to Train).
• Conducts co-ordinates and supervises all kinds of internal technical training and courses of the Department Heads and supervisors.
• ensures that departmental training schedules are established every six months in advance
Co-ordinates training activities with Learning and Development or Learning and Development Area
• Conducts General Training topics and ensures that all new employees are taken care of within the Work Supporter System (always in co-ordination with the Human Resources Manager).
• Ensures the general orientation during the introduction of new employees.
• Provides support and supervises the activities of the departmental Godfathers and checks regularly the proper introduction of new employees.
• Conducts Welcome to Mövenpick Hotels & Resorts Program as advised by HR-Manager
General
• Informs Human Resources Manager and supervisor regarding important events and news from within the hotel operation to avoid misunderstandings and rumours /gossip.
• Is familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibility.
• Activities shall be guided by the principles shown within the Learning and Development purpose and objectives.
• Takes personal care of a regular exchange of technical know-how with his/her colleagues from learning & development at Corporate Office in Switzerland.
Responsible for handling the following:
- Implementing & coaching of corporate training concepts & training tools.
- Implementation & delivery of direct training to all level of staff & mid - management
Within the company hotels & resorts.
- Development & implementation of training tools for internal trainers.
- Participation &support for pre- opening training.
- Organization of regional training workshop.
- Compilation & updating of the requisite technical training manuals & tools per field, in collaboration with operational specialists & the corporate Training Manager .
- In familiar with training guidelines & Human Resources Policy issued by the corporate Head Office & ensures that they are applied accordingly .
- Regularly communicate with the staff to maintain positive relationships
- Ensure training needs analysis is carried out & training programs are designed & implemented to meet needs.
- Prepared detailed orientation program for new staff members.
- Supervise & work with the department Heads ensuring the on job training needs are being met & maintained
- Monitors in-house training schedules & reports
- Ensure that all staff related matters are up to standards
Responsible for handling the following:
- To assist with the orientation program for new hires before beginning their new positions
at the hotel .
- Assure that all employees are trained and able to perform their duties according to the
Company Performance Standards .
- Supervise & work with the Department Heads ensuring the On Job Training needs are
being met & maintained .
- Work with Department Heads to support & ensure their training needs are being met .
- Provide training for line- staff & supervisors new hires & retraining for all line- staff & supervisors
- Have a thorough knowledge & understanding of training material before running any new piece .
- Follow - up with Department Heads to communicate training dates; times; topics & attendees list from each department
- To perform other duties as required
Beside my duties Replacing the HR Manager
Responsible for handling for the following:-
1. To recruit all supervisory and section head level of associates and interviewing compared with current knowledge of labor market trends and the sourcing of possible candidates.
2. To monitor and maintain effective 90 days probation and annual appraisal system for all associates.
3. To ensure effective maintenance of accurate and confidential associate files.
4. To maintain computerized applicant register and applicant files. Assist with Categorizing submitted applications, including processing of standard Correspondence for all applications.
5. To administer and control of probation and annual performance reviews.
6. To control and administer internal and external vacancies, including preparation and drafting ads.
7. To assist with producing end of period HR reports.
8. To update and maintain job descriptions and person specifications.
9. To liaise with Managers, Department Heads and Payroll ensuring all paperwork is processed correctly and on time.
10. To assist with the preparation of training manuals and aids as requested.
11. To perform reception duties, including assisting and counseling with all internal inquiries from Associates.
12. To ensure that all associates updated on the communicated information and development of the company through different channels such as Associate Newsletter, notice boards, poster, sign, Daily Packet, Meetings.
13. To assist with administration of Workmen Compensation and Insurance Claims.
14. To conduct exit interview all supervisors and managers except the Department Head Level.
15. To assist with Orientation which is on schedule.
16. To ensure effectiveness coordination of Associate of the Month.
17. To plan, implement, and monitor the manning guide, HR budget and plan
18. To update HR strategic plan annually
19. To assist with the organization of all Associate Meetings and the Associate Function, Managers Outings and other associate events.
20. To produce period end reports for new hires, termination, turnover and resignation reasons.
- Dealing with the official institutes ( Labor Office; Red Sea Civil Defense;
Man Power; Social Insurances Office ) .
- Following Up the new hiring.
- Following up the man power heel & sending it to the deferent Labor Offices
- Following up the health certificate.
- Following up the foreigners procedures
- Following up the Military Certificates Records
- Following up the employees resignations .
- Following up the monthly Salaries .
- Following up the Social Insurances application forms ( 1 - 6 )
- Following up the end of the annual & the probation period contracts & its renewal .
- Following up the medical checks .
Responsible for handling the following:
- To assist with the orientation program for new hires before beginning their new positions
at the hotel .
- Assure that all employees are trained and able to perform their duties according to the
Company Performance Standards .
- Supervise & work with the Department Heads ensuring the On Job Training needs are
being met & maintained .
- Work with Department Heads to support & ensure their training needs are being met .
- Provide training for line- staff & supervisors new hires & retraining for all line- staff & supervisors
- Have a thorough knowledge & understanding of training material before running any new piece .
- Follow - up with Department Heads to communicate training dates; times; topics & attendees list from each department
- To perform other duties as required
Teaching English for Prep & High schools
