Leader Relationship Manager
Gathern
Total years of experience :5 years, 4 Months
- Acting as an information source and communicator between business and product team.
- Prepare periodic reports and presentations for hosts and meet with them on an ongoing basis to review performance results.
- Set clear team goals and KPIs
- Develop a well designed and motivating evaluation program
- Delegate tasks and set project deadlines
- Create and implementing strategies that team members use to reach the goal.
- Build long-term relationships with hosts and investors.
- Kept up-to-date with product developments to inform hosts of new offerings. - Help promote and maintain a positive company image.
- Finding technical and financial issues that facing the hosts and rise a ticket to the production team.
- Create and enforce plans that will help meet the needs of hosts.
- Enhancing the quality of IT products and services.
Organize and schedule appointments.
Plan meetings and take detailed minutes.
Submit and reconcile expense reports.
Assist in the preparation of regularly scheduled reports.
Enhancing relationships with clients and interacting with their needs and requirements.
Taking care of customer inquiries and problems. Managing clients' accounts through CRM system and raising complaints and requests .
Receiving clients, responding to their inquiries and complaints.
providing the office services .
Raise requests through the system and follow up with the external office .
Thank God, I graduated from Qassim university majored in English translation and I had a lot of experience and well education.