Turki Alateeq, Leader Relationship Manager

Turki Alateeq

Leader Relationship Manager

Gathern

Lieu
Arabie Saoudite - Riyad
Éducation
Baccalauréat, English Language and Translation
Expérience
5 years, 4 Mois

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Expériences professionnelles

Total des années d'expérience :5 years, 4 Mois

Leader Relationship Manager à Gathern
  • Arabie Saoudite - Riyad
  • Je travaille ici depuis août 2021

- Acting as an information source and communicator between business and product team.
- Prepare periodic reports and presentations for hosts and meet with them on an ongoing basis to review performance results.
- Set clear team goals and KPIs
- Develop a well designed and motivating evaluation program
- Delegate tasks and set project deadlines
- Create and implementing strategies that team members use to reach the goal.

Relationship Manager à Gathern
  • Arabie Saoudite - Riyad
  • janvier 2022 à juillet 2022

- Build long-term relationships with hosts and investors.
- Kept up-to-date with product developments to inform hosts of new offerings. - Help promote and maintain a positive company image.
- Finding technical and financial issues that facing the hosts and rise a ticket to the production team.
- Create and enforce plans that will help meet the needs of hosts.
- Enhancing the quality of IT products and services.

Administrative Assistant à Prince Sultan University
  • Arabie Saoudite - Riyad
  • mai 2021 à janvier 2022

Organize and schedule appointments.

Plan meetings and take detailed minutes.

Submit and reconcile expense reports.

Assist in the preparation of regularly scheduled reports.

Customer Accounts Officer à Alrajhi Bank
  • Arabie Saoudite - Riyad
  • mai 2020 à mai 2021

Enhancing relationships with clients and interacting with their needs and requirements.
Taking care of customer inquiries and problems. Managing clients' accounts through CRM system and raising complaints and requests .

Customer Service Representative à A' Amal Alissham Recruitment Office
  • sa,157,0
  • mai 2017 à juillet 2018

Receiving clients, responding to their inquiries and complaints.
providing the office services .
Raise requests through the system and follow up with the external office .

Éducation

Baccalauréat, English Language and Translation
  • à Qassim University
  • janvier 2020

Thank God, I graduated from Qassim university majored in English translation and I had a lot of experience and well education.

Specialties & Skills

Administration
Customer Engagement
Quality Management
Customer Experience
Customer Care
Creative skills in problem solving
CCSP- Certified customer service Professional
Effective communication
Team work
Flexibility and ability to manage priorities
Microsoft office

Langues

Arabe
Langue Maternelle
Anglais
Expert

Formation et Diplômes

Hospitality experience program (Formation)
Institut de formation:
Glion
Date de la formation:
November 2021
Durée:
28 heures
CCSP (Formation)
Institut de formation:
Ministry of communication and information technology
Date de la formation:
April 2020
Durée:
54 heures

Loisirs

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