A/ performance management manager
confidential
Total years of experience :11 years, 10 Months
1- Review and Assess the Coalition ‘s operational and strategic KPIs
2- Prepare quarterly performance reports after collecting the accurate data and analysing it
3- Following up on initiatives performance indicators and measuring their impact
4- Collecting data and preparing reports for Strategy and Performance department director regarding
obstacles, risks, complications, and achievements
5- Determine performance measurement mechanism (tools and methods)
6- Working with all department managers to feed strategy and performance indicators
7- Implementation of strategy programs and projects following a planned timeline for initiatives
8- Preparing internal strategies, policies and guidelines for the Coalition.
1- Assess the municipality’s operational and strategic performance
2- Align processes, resources-planning and department goals with overall strategy
3- Identify and define gaps in achieving strategic objectives as planned
4- Contribute to the preparation of the governance, framework, and methodology of VRO in relation
to strategy management.
5- Managing the development and presentation of performance reports and benchmarking activities
6- Responsible for the accurate collection, analysis and reporting of performance data in coordination
with senior managers and department directors.
7- Determine performance measurement mechanism (tools and methods)
8- Work with initiatives leaders and project managers to feed the VRO on performance indicators
and benefits
Reviewing and evaluating weekly KPIs and targets of the employees/ branches. • Analyzing and collecting the data of achievement of the employees/ branches. • Designing and issuing Balanced Scorecard for branches/ employees. • Reviewing and evaluating the BS each quarter. • Coordinate, analyze and develop performance appraisal and reviews with branches manager. • Conducting business process mapping for branches. • Developed Project Consolidate Monitoring tools and Indicators
Projects Manger and Team leader:
• I was the head of designing and planning the journey of job seeker in the branches.
• I designed and measured from General Department of branches' perspective of Employment channel system.
• I set targets and represent General Department of Branches for Hafizens work-flow.
• I set targets and represent General Department of Branches for Tawafuq work-flow.
Riyadh Region Branch
• Led a comprehensive workshop on career guidance training (Taqat) for about 5 groups daily.
• Served as company representative at Localization of the telecommunications sector program to promote company objectives.
• Administered compensation, benefits and performance management systems and safety and recreation programs.
• Analyzed and modified compensation and benefits policies to establish competitive programs and ensure compliance with
legal requirements.
• Coordinated work activities of subordinates and staff relating to employment, compensation, labor relations and employee
relations.
Abrar Hussain Riad factory metal - Riyadh
• Coordinated work activities of subordinates and staff relating to employment, compensation, labor relations and employee
relations.
• Represented the organization to customers, the public, government officials and other external sources.
• Conducted market and public opinion research related to company's reputation and positioning among key stakeholder
audiences.
Salesmen Representative 06/2012 to 08/2012
Alkaffary Group - Riyadh
• Documented all customer inquiries and comments thoroughly and quickly.
• Processed cash and credit payments rapidly and accurately.
• Responded to all customer inquiries thoroughly and professionally.
• Greeted customers in a timely fashion, while quickly determining their needs.
AGENCY information systems for publicity and advertising - Riyadh
• Analyzed and researched reporting issues to improve accounting operations procedures.
• Created periodic reports comparing budgeted costs to actual costs.
• Certified Management Accountant coursework