Information Technology Technician
National Gas and Manufacturing Company
Total years of experience :19 years, 6 Months
The nature of work during my tenure was as follows Regarding information technology, the work of downloading Windows and Microsoft Office, connecting printers and scanner devices, connecting devices to the network, creating a username for each employee so that he can enter the company's system to work on applications, downloading the SAP program and working on it, doing maintenance for the devices, solving problems facing employees on the devices, and adding users. To a printer connected to the network so they can print to it. Assigning the tasks of the human resources employee during his absence or while on leave, including making changes to salaries, applying systems according to the company's regulations on violators, making inductions for employees, and following up on attendance and departure. Assigning customer service tasks by responding to their calls and inquiries, as well as solving the problems they face when doing their work electronically. Assigning executive secretarial work, including coordinating appointments with the director, as well as coordinating meetings, attending meetings with the director, writing down the points that are discussed in the meeting, receiving transactions from departments, organizing transactions according to each department in a file specific to the department, approving them by the branch director, and returning them. Preparing letters to companies and letters to government departments.