ربا القرني, اخصائي خدمة عملاء

ربا القرني

اخصائي خدمة عملاء

فلاورد

Location
Saudi Arabia - Jeddah
Education
Bachelor's degree, Bachelor Of Media – Public Relation,
Experience
0 years, 6 Months

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Work Experience

Total years of experience :0 years, 6 Months

اخصائي خدمة عملاء at فلاورد
  • Saudi Arabia
  • December 2022 to March 2023

• Responding to customer inquiries.
• Handling customer complaints and attempting to resolve issues effectively.
• Tracking order statuses and providing regular updates to customers on the progress of their requests.
• Providing technical assistance to customers in case of technical issues.

اخصائي تسويق at معهد تدريب
  • Saudi Arabia - Jeddah
  • February 2021 to March 2021

Education

Bachelor's degree, Bachelor Of Media – Public Relation,
  • at King AbdulAziz University
  • February 2019

Specialties & Skills

Human Resources
Public Relations
Customer Service
Administrative
FOURGEN COMPUTER-AIDED SOFTWARE ENGINEERING (CASE) TOOLS
TECHNICAL ASSISTANCE
HUMAN RESOURCE MANAGEMENT
PROFESSIONALISM
RESOURCE MANAGEMENT
SOCIAL MEDIA
WRITING
MANAGEMENT
CUSTOMER RELATIONSHIP MANAGEMENT
SCHEDULING

Languages

Arabic
Native Speaker
English
Intermediate

Training and Certifications

إدارة الموارد البشرية (Certificate)
Date Attended:
October 2023
إدارة العلاقات الناجحة (Certificate)
Date Attended:
October 2016
مهارات الحاسب الآلي (Training)
Training Institute:
معهد سكاي العالمي
Date Attended:
October 2019
Duration:
60 hours
أساسيات خدمة العملاء (Certificate)
Date Attended:
August 2023
إدارة علاقات العملاء CRM (Certificate)
Date Attended:
June 2023