موظف خدمة عملاء
enbd
مجموع سنوات الخبرة :10 years, 6 أشهر
I am still working as a customer service employee at Emirates NBD. I receive a salary of up to 14, 000 and I aspire for a new job to develop my skills and gain new experiences and challenges.
Deliver consistent customer service
•Ensure quick and accurate processing of customer requests
•Manage customer queues efficiently
•Maintain high levels of service standard while dealing with customers
•Adherence to laid down policies & procedures
•All expectations/deviations has to be immediately referred to approving authority as per the delegation
•Minimize operational errors
•Effective review of day end reports
•Timely rectification of errors
•Attend the mandatory trainings
•Identify additional training needs/ areas and get nominated for the available training sessions
courses: 2012 COURSE •ICDL certificate