zahra alkhameiri, موظف خدمة عملاء

zahra alkhameiri

موظف خدمة عملاء

enbd

Lieu
Émirats Arabes Unis - Abu Dhabi
Éducation
Etudes secondaires ou équivalent, ثانوية عامة
Expérience
10 years, 6 Mois

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Expériences professionnelles

Total des années d'expérience :10 years, 6 Mois

موظف خدمة عملاء à enbd
  • Émirats Arabes Unis - Umm Al Quwain
  • Je travaille ici depuis décembre 2013

I am still working as a customer service employee at Emirates NBD. I receive a salary of up to 14, 000 and I aspire for a new job to develop my skills and gain new experiences and challenges.

Customer Service Executive à Emirates NBD
  • Émirats Arabes Unis
  • octobre 2013 à janvier 2013

Deliver consistent customer service
•Ensure quick and accurate processing of customer requests
•Manage customer queues efficiently
•Maintain high levels of service standard while dealing with customers
•Adherence to laid down policies & procedures
•All expectations/deviations has to be immediately referred to approving authority as per the delegation
•Minimize operational errors
•Effective review of day end reports
•Timely rectification of errors
•Attend the mandatory trainings
•Identify additional training needs/ areas and get nominated for the available training sessions

Éducation

Etudes secondaires ou équivalent, ثانوية عامة
  • à Ohod School
  • juin 2012

courses: 2012 COURSE •ICDL certificate

Specialties & Skills

Cooperation
Endurance
Durability
Customer Service
Client Service
good with dealing with customer
CUSTOMER SERVICE
POLICY ANALYSIS
PUBLIC SPEAKING

Langues

Anglais
Expert
Arabe
Expert

Formation et Diplômes

icdl (Formation)
Institut de formation:
الشعاع الثقافي
Date de la formation:
May 2013
Durée:
2 heures

Loisirs

  • Cooking
    cook diffrent type of food
  • Watching movies
    working hard with deffrent nationality