Abdulhadi Eissa, ICT Technical Support Engineer

Abdulhadi Eissa

ICT Technical Support Engineer

Union electrical group

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Communications Technology
Experience
3 years, 1 Months

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Work Experience

Total years of experience :3 years, 1 Months

ICT Technical Support Engineer at Union electrical group
  • Syria - Damascus
  • October 2021 to March 2024

My tasks in this company were:
• Providing technical support to employees.
• Installing and configuring operating systems.
• Troubleshooting IT problems.
• Managing and configuring Windows and Linux servers.
• Configuring new user accounts and E-mail accounts.
• Managing Pfsense firewall.
• Installing and setup Network Devices and CCTV Systems.
And I have worked in this company on several projects, including:
• Internal E-Library website.
• ICT Asset Management System.
• ICT Ticket System.

IT Support Technician at Zanobia Ceramic
  • Syria - Damascus
  • March 2021 to October 2021

• Managing Windows server.
• Setup Networking Devices .
• Create and setup new users accounts.
• Troubleshooting IT problems.
• Providing technical support to employees.
• Installing and setup CCTV Systems.

Education

Bachelor's degree, Communications Technology
  • at Syrian Virtual University
  • March 2024
Diploma, Electronic Engineering, Specialty of Communication Engineering
  • at Damascus University
  • January 2019

Specialties & Skills

Computer Networking
Linux Server
Windows Server
System Administration
IT Technical Support
System Administration
CLOSED-CIRCUIT TELEVISION SYSTEMS (CCTV)
TROUBLESHOOTING (PROBLEM SOLVING)
TECHNICAL SUPPORT
MICROSOFT WINDOWS
PC Networking
Technical Support
Windows Server
IT Security
IT Troubleshooting
Linux Server
Web Development
VMware ESXI
Internet of Things
Firewalls

Languages

Arabic
Native Speaker
English
Intermediate

Training and Certifications

Linux Server Management and Security (Certificate)
Date Attended:
October 2022
Windows Server Management and Security (Certificate)
Date Attended:
April 2021
Google IT Support (Certificate)
Date Attended:
February 2023

Hobbies

  • Read scientific articles online
  • Trying New Technologies