IT Network Administrator
Federal Authority for Identity, Citizenship, Customs & Port Security
Total years of experience :15 years, 7 Months
Identity, Citizenship, Customs & Port Security
* Preparing the proposed strategic plan for the branch and contributing to its
development, preparing and following up the implementation of the operational
plans to ensure their balance with the department's objectives.
* Establish principles and controls to manage and direct operations and improve
productivity.
* Strengthening relationships with internal and external partners to ensure the
provision of services according to the best standards.
* Establish programs for the Networks Branch to enhance continuous learning,
develop, train and motivate work teams to ensure the provision of services of the
highest quality.
* Periodic follow-up of performance indicators and preparing reports of
achievement percentages for the branch and submitting them to the director of
the department.
* Participate in preparing the department's budget in coordination with the
competent units in the entity.
* Provide the necessary support to the director of the department and carry out any
other tasks assigned to him.
* Communicate with service providers (Etisalat and Du company) to check the active
MPLS accounts under the ICP like (Land Lines, Leased Lines, GSM and Internet &
Other Services) and verify the financial dues
* Handle a lot of projects from the beginning to end of the project and prepare the
reports every quarter for the manager
* Setting standards for networks in accordance with international best practices in
the field of information technology, and their conformity with the specifications
of the devices incubating them in purchase orders and contracts.
* Providing technical support services for the internal network and the external
network
* Ensure that the network works and connects it with network users inside and
outside the organization to provide an opportunity for users to benefit from work
systems, subscriptions, e-mail and the Internet.
2
* Supervising the installation, updating and maintenance of network devices in
accordance with the standards of the authority
* Communicate with the concerned companies to maintain network monitoring
systems and ensure their effectiveness in the authority
* Implementing network security policies in accordance with the standards and
policies approved by the competent government agencies.
* Providing infrastructure for the entity, activating wired and wireless
communication networks, and ensuring that they operate according to best
practices
Projects
* Merging the General Authority for the Security of Ports, Borders and Free Zones
with the Federal Authority for Identity and Citizenship
* Merging the Federal Customs Authority with the Federal Authority for Identity and
Citizenship
* Merging the Federal immigration and local immigration with the Federal Authority
for Identity
* IT Network Infrastructure Upgrade
* Purchasing IP Telephone
* Support Contract for ICP Data Centers’ Network Cabling
* ICP Support Renewal
* ICP Infrastructure Upgrade
* Upgrading Time & Attendance Systems
* Organizing The Warehouse of The Emirates Smart Card Factory
* Network Equipment Maintenance and Support Renewal
* IT Operation Monitoring “ITOM” Solution
Participation
* Equipping Al Jazeera Center for Customer Happiness
* Equipping Shahama Immigration MDF Infrastructure Upgrade
* Participation in the Electronic/Smart Services Integration Index
* Participation in Business Impact Analysis (BIA)
* Participation in the arrangement of network cables and power cables for more
than 100 sites
Contribute to implementing the operational plan for the Information Technology
Department.
* Identification, evaluation and selection of network equipment systems and
supplies.
* Design and continuous updating of the network and ensure its readiness.
* Technical support for all activities related to installing, checking and operating
systems, network requirements, and systems.
* Ensuring the technical and operational efficiency and readiness of the networks'
databases, systems and devices, in coordination with the organizational units.
* Technical organization of the network, information and other operational systems
and their uses in accordance with the powers specified in coordination with the
concerned parties.
3
* Designing, checking and updating the work of the main network, the internal
network and all network equipment based on the standards of the environment
* Providing technical support in the application of networking programs between all
subsystems with different agencies
* Carry out maintenance and periodic, continuous and preventive follow-up of
devices and auxiliary operating systems to ensure their readiness and follow-up
their performance, and to amend and update them to ensure the required
efficiency
* Executing any other tasks assigned to me by the direct manager.
Central Sales Operation, National Health Insurance CO-
Abu Dhabi
* Having information about network and handling the operation problems.
* Core network and data center services experience about other technologies like
(wireless, java, VLAN…etc.).
* Handling network audits and keeps the environment as per international audit
standards.
* Knowledge in routing, switching and security information: implementation,
operational and troubleshooting knowledge of security and Integrated
Petroleum Technologies and integrations.
Time Management.
* Scheduling of the Parties.
* Dealing with the accused in various cases.
* Continuous exposure to psychological conflict.
* Dealing with instrumentalities of crime and seizures.
* Dealing with data and information confidential.
* Dealing with sensitive issues.
* Exposure to the psychological and mental stress because of crime scene.
* Dealing with different classes of society and different nationalities.
Branch
* Transfer money to many countries.
* Dealing and helping the customers to exchange the money.
* Working with different nationalities
courses: CERTIFICATES * Course Completion CCNA 1- Networking Basics * Course Completion CCNA 2- Switching & Routing * A+ * General Electronic Technician COURSES & PROGRAMES * Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) * Certificate of appreciation for the external audit process on the integrated management system * VMware vSphere: Fast Track [V6.7] * BS-ISO 21500: