Senior Sales
Al Shamsi Holdings LLC
Total years of experience :7 years, 7 Months
• Greeted customers, promoted, and sold products using persuasive arguments.
• Conducted needs analysis to identify customer requirements and recommended appropriate solutions.
• Established and maintained positive business relationships through effective communication.
• Expedited resolution of customer problems and complaints to maximize satisfaction.
• Achieved agreed-upon sales targets and outcomes within schedule.
• Processed returns and exchanges according to store policies.
• Handled cash transactions securely and reconciled cash drawer at the end of each shift.
• Presented, promoted, and sold products to existing and prospective customers.
• Conducted cost-benefit and needs analysis to meet customer requirements.
• Established and maintained positive business relationships, resolving customer complaints promptly.
• Achieved agreed-upon sales targets and outcomes within schedule.
• Managed customer reception and responded to queries, organizing appointments and administrative tasks.
• Executed administrative formalities such as invoicing and request for authorization.
• Informed clients of case details and handled incoming calls and mail.
• Worked closely with the management team to ensure efficient office operations.
drawers.
• Diligent attention to detail in verifying payment methods and ensuring accuracy in transactions.
• Familiarity with computer applications for payment processing and record-keeping.
• Demonstrated commitment to customer service excellence by providing prompt assistance and resolving inquiries effectively.
• Prepared to address various challenges that may arise during shifts, including resolving customer complaints, handling technical issues with the POS system, and efficiently managing long queues. Count money accurately, verify authenticity, and adhere to Cash Pluss cash handling policies and procedures to prevent errors or discrepancies