IM volunteer
IRC
Total years of experience :2 years, 11 Months
Registration: register the beneficiaries who are interested in services. · Documentation: reviewing and comparing the data with the documents in addition to filing. · Cofacilitation: supporting the facilitator at soft skills and employability training
Customer Relation: build and maintain the relation with the customers to repeat businesses in addition to following up with the customer to collect the feedback. · Calls & emails: handling inbound and outbound calls and emails for bookings and reservations in addition to the ticketing.
Email: responding and sending emails to the customers. · Calls: handling inbound and outbound calls. · Technical Support: fixing technical issues through the system and ensuring customer satisfaction.Email: responding and sending emails to the customers. · Calls: handling inbound and outbound calls. · Technical Support: fixing technical issues through the system and ensuring customer satisfaction.