مالك سحاري, Operations Manager

مالك سحاري

Operations Manager

AL Haramain Medical Company

Location
Saudi Arabia - Riyadh
Education
Bachelor's degree, علوم الحاسب
Experience
6 years, 0 Months

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Work Experience

Total years of experience :6 years, 0 Months

Operations Manager at AL Haramain Medical Company
  • Saudi Arabia - Riyadh
  • December 2020 to February 2024

oversees personnel, facilities, and resources to optimize operational efficiency while ensuring compliance and
quality assurance. They foster stakeholder collaboration, develop emergency response plans, and utilize data-
driven decision-making to drive continuous improvement. They also actively pursue professional development
to stay updated with industry advancements

Deputy Operations Manager at AL Haramain Medical Company
  • Saudi Arabia - Riyadh
  • May 2020 to December 2022

overseeing daily operations, managing staff, improving processes, ensuring compliance and quality assurance,
coordinating with stakeholders, supporting emergency preparedness, analyzing data, overseeing budgets, and
pursuing professional development.

Patient Affairs Supervisor at AL Haramain Medical Compan
  • Saudi Arabia - Riyadh
  • January 2019 to June 2020

oversees the patient affairs department, handling patient complaints, managing staff, implementing policies and
procedures, advocating for patients, ensuring quality assurance, facilitating communication, managing patient
information, providing training, reporting on performance, and seeking professional development opportunities.

Patient Affairs Specialist at AL Haramain Medical Company
  • Saudi Arabia - Riyadh
  • April 2018 to September 2018

responsible for providing exceptional customer service to patients. They handle patient inquiries, resolve
complaints, schedule appointments, advocate for patients, provide education, ensure confidentiality, assist with
billing and insurance, contribute to quality assurance, collaborate with healthcare teams, and pursue continuous
professional development.

Coordinator at Unified Agent Company
  • Saudi Arabia - Medina
  • April 2017 to July 2017

Addressed customer complaints and resolved issues.
Registered contact list of collaborators on database to maintain accurate information.
Facilitated office contracts for department.
Formulated and submitted progress reports to managements.

Education

Bachelor's degree, علوم الحاسب
  • at جامعة طيبة
  • May 2016

دراسة اجهزة الكمبيوتر بمافي ذلك اسسها النظرية والخوارزمية والأجهزة والبرامج واستخدامها في معالجة المعلومات ، كما انه يشمل دراسة الخوارزميات وهياكل البيانات ، وتصميم الكمبيوتر والشبكات ، ونمذجة عمليات البيانات والمعلومات ، والذكاء الاصطناعي

Specialties & Skills

Action Plans
Team Handling
creative thinking
Key Performance Indicators
Healthcare Quality
Multi-site operations
Solutions development
Research skills.
Customer satisfaction
Budgeting
Mergers and acquisitions knowledge
Technical expertise
Cost reduction and containment
UI/UX Design
FOCUS-PDCA Methodology
Willing to accept responsibilities
Excel Data analysis
Profit and loss analysis
Training and mentoring
Cross-cultural communication
Analysis, design programming projects
Presentation skills
Power BI/DAX knowledge
Quality compliance procedures
Policies and procedures implementation
Software Engineering
Fishbone Diagrams - Methodology
Report writing
Emotional intelligence

Languages

English
Expert
Arabic
Native Speaker

Training and Certifications

CompTIA A (Training)
Training Institute:
Abad Institute for Training
Date Attended:
July 2018
Duration:
50 hours
Security Operations Center (soc) (Training)
Training Institute:
King Abdulaziz University
Date Attended:
April 2024
Duration:
4 hours
Cyber Security (Training)
Training Institute:
Smart University of Science & Technology
Date Attended:
June 2023
Duration:
3 hours
OSHA (Certificate)
Date Attended:
June 2021
Facility Management and Safety (Certificate)
Date Attended:
September 2023
Valid Until:
October 2043
CCNA (Certificate)
Date Attended:
August 2014

Hobbies

  • ممارسة الرياضة