Sales Coordinator
Shaaban Steel Co. Ltd.
Total years of experience :23 years, 6 Months
Managing all the sales related activity of the company.
Handling a high volume of customer enquiries whilst providing a high quality of service to each caller.
Writing up accurate and grammatically correct sales correspondence.
Tracking sales orders to ensure that they are scheduled and sent out on time.
Effectively communicating with customers in a professional and friendly manner.
Ordering and ensuring the delivery of goods to customers.
Supporting the field sales team.
Ensuring that staff uniforms and personal appearance are always clean and professional.
Carrying out administrative tasks such as data input, processing information, completing paperwork and filing documents.
Organising sales promotional campaigns.
Contacting potential customers to arrange appointments.
Speaking with customers using clear and professional language.
Resolving any sales related issues with customers.
Completing the administrative needs of the Sales Department.
Making follow-up calls to confirm sakes orders or delivery dates.
Responding to sales queries via phone, e-mail and in writing.
Accurately analyzing and assessing statistical data.
