وليد كرم الزيلع

- Maintain highest level of customer service
- Achieve monthly sales target
- Second in charge
- Prepare weekly and monthly reports including all the KPI’s and product feedbacks
- Recommend and suggest styles for buying orders
- Trade feedback on weekly basis to analyze business performance

• Provide service leadership related to Marketing and Communications of business.
• Ensure that high-quality services are delivered effectively, efficiently and consistently, whether it is direct or indirect communications.
• Act as the lead officer in all Marketing and Communications activities
• provide high-quality advice to solve any problems staff may have.
• Good knowledge of the Kuwait market and
• already have good contacts with decision makers at various organizations.
• Good in writing briefs & creating marketing/strategy plans.

• Manage operations and productivity at an insurance company.
• Create and modify procedures and documents related to policies.
• Assist in claims management

- international broker -guiding clients to the best options of available real estate investment in UK, USA and UAE -Generate potential clients

• Handling customers Profile statement of account, customers requests, etc.
• Dealing with suppliers to cover our customers' requests
• supervising the production
• supervising the installation and delivery
• following up with purchasing department to provide required materials
• well known about the production and the prices of booths stands stickers, etc.

• Handling the service center customers
• checking the warranty terms
• following up with customers to receive their devices after repairing or replacing
• filling weekly reports and monthly reports

• Directing the customer to the goods required
• In the absence of a customer's request, introduce alternative goods.
• Defining the characteristics and features of the product to the customers
• Maintain up to date with the company’s products and policies
• Handling and writing reports to managers