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Asmaa Alyafei, Relationship and network manager

Asmaa Alyafei

Relationship and network manager·Qatar National Bank

Qatar

Bachelor's degree, International affairs/culture and heritage

Work experience

Total years of experience: 9 years, 6 months

Relationship and network manager

April 2015 - September 2024

Qatar National Bank

Qatar

April 2015 - September 2024

Spearheaded relationship management for high-value client portfolios, ensuring tailored financial solutions that increased client satisfaction by 15%. Developed and maintained strategic partnerships, resulting in a 10% increase in long-term business growth. Led financial analysis efforts, providing insights for investment strategies that optimized asset performance. Coordinated cross-functional teams to enhance service efficiency and ensure smooth communication between departments. Oversaw the implementation of customer retention strategies, improving client loyalty and retention by 20%. Managed bilingual communication (Arabic and English) to effectively support local and international clients.

Company industry:
Banking
Job role:
Finance and Investment

Education

QATAR UNIVERSITY

December 2014

December 2014

Bachelor's degree, International affairs/culture and heritage

Qatar

GPA (point): 2.8 out of 4

GPA (point): 2.8 out of 4

عملت على مشروع تخرج عن زواج القاصرات، وعملت في مشروع لجمع التبرعات للايتام وحصولي على شهادة على ذلك وقمت باعمال تطوعية وعندي شهادات.
View attachment

Training and Certifications

Certifications
leadership and Civic responsibility

Hobbies

  • , karate, Reading
    حصلت على شهادة في الكاراتيه