Faye Hameed Haseen Alharbi

• Provide accurate guidance and support to clients regarding insurance products and claims.
• Document and track all customer interactions using CRM systems with full accuracy.
• Collaborate with internal departments to resolve escalated or complex customer issues.

• Managed customer records and track orders efficiently using Oracle system daily.
• Prepared detailed reports to identify service trends and operational improvements.
• Coordinated with logistics and fulfillment teams to ensure order completion accuracy.

• Planned and delivered English language lessons aligned with curriculum standards and
student learning objectives.
• Developed and implemented engaging instructional activities to enhance students
reading, writing, speaking, and listening skills.
• Adapted teaching strategies to accommodate different learning styles and proficiency
levels.
• Managed classroom dynamics, ensuring a positive, inclusive, and disciplined learning
environment.
• Assessed student progress through formative and summative evaluations, providing
constructive feedback and support.
• Integrated educational technology and interactive tools to enrich classroom learning
experiences.
• Collaborated with colleagues and parents to support student academic and personal
development.