زهراء الخاتم

— Collaborates with clients across various industries to understand hiring needs
and provide tailored recruitment solutions. -
— Manages the full recruitment cycle, including drafting job descriptions, sourcing
candidates, conducting interviews, and overseeing offer negotiations.
— Sources top talent through platforms like LinkedIn Recruiter, Indeed, Glassdoor,
and niche job boards, both locally and internationally.
— Maintains strong candidate relationships to ensure alignment with career goals
and organizational needs.
— Supports employer branding by developing compelling job postings and
highlighting company culture and values.
— Builds and maintains a proactive talent pipeline to meet current and future
staffing requirements.
— Enhances recruitment processes through continuous optimization and
implementation of effective sourcing strategies.

— Implemented a Grade Quality Program (GQP) to streamline the selection
process for skilled positions such as crane operators, heavy truck drivers,
and riggers, using defined criteria to assess qualifications and determine fair
salary levels aligned with industry standards.
— Designed and optimized the organizational structure to improve
operational efficiency and workflow.
— Created and compiled the HR Handbook with clear policies and procedures
to support smooth business operations and ensure compliance.
— Developed and introduced a comprehensive salary scale covering all
grades, promoting transparency and internal equity in compensation.
— Led recruitment efforts for roles such as technicians, engineers, and
operators, drawing top global talent through platforms like LinkedIn
Recruiter, Indeed, and Glassdoor while efficiently managing local transfers.
— Supported senior leadership with strategic HR planning, including
workforce planning, talent management, and succession planning aligned
with organizational goals.
— Implemented employee retention initiatives by offering competitive
compensation, career development opportunities, and promoting a positive
workplace culture. Conducted exit interviews to drive continuous
improvement.
— Collaborated with General Managers to design and deliver customized
training and development programs that addressed departmental needs
and built internal capabilities.
— Enhanced recruitment efficiency by applying advanced sourcing
techniques and utilizing applicant tracking systems to lower time-to-hire
and improve candidate quality.
— Provided mentorship and guidance to HR team members, ensuring
accurate execution of HR functions and supporting their professional
development.
— Coordinated closely with the supply chain department to align workforce
availability with operational demands, ensuring project deadlines were met
through effective resource planni

• Quickly adapted to new tasks and applied skills to improve efficiency and
productivity in HR operations.
• Performed day-to-day HR duties accurately and efficiently, ensuring smooth
departmental workflows.
• Managed Saudi Council of Engineers (SCE) memberships for all relevant
employees, maintaining compliance and valid credentials. - Handled SAP HR
data, including off-cycle payments, hiring transactions, and time event entries.
• Collaborated with managers to enhance HR policies, aligning them with
organizational objectives and best practices.
• Advised line managers on disciplinary procedures to ensure fair and compliant
issue resolution.
• Supported talent acquisition and recruitment initiatives by organizing job fairs,
crafting job advertisements, headhunting candidates, and overseeing onboarding
and reporting processes.
• Processed and managed chamber documentation to ensure smooth
administrative operations.
• Administered and optimized HR operations across government platforms such
as Muqeem, Qiwa, Mudad, and GOSI, ensuring compliance and streamlined
workflows.

• Planned and managed the full recruitment process from start to finish using
the companys recruitment grid system, covering onboarding and offboarding
for all departments.
Drafted and issued accurate employment contracts, job offers, and HR
documentation.
• Administered employee data and ensured compliance across platforms such
as Qiwa, Mudad, GOSI, and Muqeem, including contract management and work
permit processing.
• Maintained updated employee records and managed tasks related to
insurance, government portals, and platform updates.
• Prepared detailed HR reports covering payroll, salaries, promotions,
deductions, insurance, and terminations.
• Automated payroll and HR reporting using Excel to improve accuracy and
efficiency.
• Provided employee support and mentorship on professional and personal
matters to promote engagement and satisfaction.
• Managed issuance of health cards and handled medical insurance
administration for all employees.
• Sourced candidates through job boards, social media, referrals, and
networking to build a strong talent pipeline.
• Conducted screenings and interviews to evaluate candidates qualifications,
experience, and cultural fit.
• Partnered with hiring managers to understand job requirements and refine
recruitment strategies, providing regular updates and guidance on selection.
• Created and promoted compelling job postings to attract high-caliber
candidates, collaborating with marketing teams to enhance employer
branding.
• Built and maintained a pipeline of qualified candidates for current and future
organizational needs using applicant tracking systems.
• Conducted market research to benchmark salaries, analyze industry trends,
and provide insights to refine hiring strategies.
• Ensured compliance with labor laws, company policies, and regulatory
requirements in all HR and recruitment activities.
• Maintained accurate documentation and records to support audits and
internal reporting.

Contract Management:
Drafted and issued employee contracts, offer letters, Iqamas, and visas.
Government Platforms:
Managed employee records on GOSI and other government platforms.
Payroll Coordination:
Collaborated with the finance department to ensure timely salary payments.
Investment Area Follow-up:
Coordinated weekly updates with the companys investment area and relevant
managers.
Recruitment and Selection:
Planned, organized, and managed recruitment processes to meet budget and hiring
goals.
Documentation Templates:
Created professional templates for offer letters and employment contracts.
Compensation and Benefits:
Designed competitive compensation packages aligned with industry standards.
Conducted salary benchmarking to ensure market competitiveness.

Employee Documentation and Compensation:
Managed employee contracts, salary processing, and day-to-day financial invoices to
ensure accuracy and compliance.
Employee Engagement:
Scheduled and conducted weekly meetings with restaurant staff to enhance service
quality and achieve customer satisfaction goals.
Government Affairs:
Oversaw the issuance and renewal of Iqamas and visas for foreign employees,
ensuring compliance with regulatory requirements.
Managed GOSI registrations and updates for all employees.
Travel and Leave Management:
Coordinated travel arrangements, including ticket issuance and scheduling employee
vacations.