Reman Saliukov

• Prospected and secured clients from various industries, including restaurants, hotels, property management companies, factories, and business centers.
Conducted negotiations, prepared commercial proposals, and closed deals.
Built and maintained long-term partnerships with key decision-makers.
Pre-Sales Inspections • Performed on-site inspections of ventilation systems prior to offering services.
Identified client needs and tailored solutions for installation, cleaning, or maintenance.
Ensured proposals aligned with technical and operational requirements.
Service Coordination • Supervised installation, cleaning, and ongoing maintenance services.
Acted as the main point of contact between clients and technical staff.
Guaranteed service quality and customer satisfaction.
Contract & Account Management • Drafted and signed service agreements, including recurring maintenance contracts.
Managed contract renewals and ensured repeat business.
Oversaw invoicing, payments, and documentation.
Customer Support & After-Sales Service • Consulted clients on best practices for ventilation system maintenance.
Responded to inquiries, requests, and complaints in a timely manner.
Provided consistent after-sales support to strengthen client loyalty.
Business Development
Increased revenue through upselling additional services and maintenance packages.
Conducted market analysis to identify new B2B opportunities.
Represented the company at business meetings and industry networking events.

• Oversee daily operations of the VR club, ensuring smooth service and a safe, engaging customer experience.
• Manage event bookings for children’s parties, corporate gatherings, and private sessions.
• Supervise, train, and schedule staff, ensuring professional service and technical support during events.
• Coordinate with clients to customize VR experiences, catering, and entertainment according to event requirements.
• Monitor equipment functionality, VR systems, and safety protocols.
• Control budgets, expenses, and revenue targets for the branch.
• Develop and implement marketing strategies to attract families, schools, and corporate clients.
• Handle customer feedback, resolve issues, and maintain a high level of satisfaction.
• Prepare performance and financial reports for senior management.

• Supervise daily operations of the shisha/lounge segment, ensuring excellent guest service and smooth workflow.
• Train, schedule, and monitor shisha staff to maintain high service and hygiene standards.
• Ensure proper preparation, presentation, and quality control of shisha products.
• Manage inventory of shisha equipment, flavors, and accessories; coordinate with suppliers for replenishment.
• Handle guest requests, feedback, and complaints professionally to maximize satisfaction.
• Monitor compliance with health, safety, and fire regulations in the shisha area.
• Collaborate with restaurant management to plan promotions, events, and upselling strategies for the lounge.
• Prepare performance and sales reports related to the shisha segment.

• Oversee daily restaurant operations, ensuring smooth service and high-quality guest experience.
• Manage and supervise staff, including hiring, training, scheduling, and performance evaluations.
• Monitor financial performance, control costs, and achieve revenue and profit targets.
• Ensure compliance with health, safety, and hygiene regulations.
• Develop and implement strategies to increase sales, customer satisfaction, and brand reputation.
• Handle customer feedback and resolve complaints in a professional manner.
• Coordinate with suppliers for inventory, purchasing, and cost control.
• Prepare reports on sales, expenses, and operational performance for senior management.
• Lead marketing and promotional activities to drive business growth.

• Provide personalized consultation to high-profile clients, understanding their lifestyle, preferences, and requirements.
• Present and demonstrate luxury vehicles, highlighting advanced features, performance, and exclusivity.
• Build and maintain long-term relationships with VIP customers to ensure loyalty and repeat business.
• Prepare tailored offers, quotations, and financing/leasing solutions in line with client expectations.
• Ensure premium customer service standards throughout the entire sales process, from inquiry to delivery.
• Coordinate with after-sales, service, and finance departments to provide seamless customer experience.
• Stay updated on new model launches, automotive innovations, and competitor offerings in the luxury segment.
• Represent the brand at exclusive events, exhibitions, and private showings.
• Achieve individual and team sales targets while maintaining brand image and values.

• Assist clients in selecting vehicles that meet their needs, preferences, and budget.
• Provide detailed information about car models, specifications, features, and financing options.
• Conduct test drives and explain vehicle performance, safety, and technology.
• Prepare quotations, negotiate terms, and finalize sales agreements.
• Maintain strong knowledge of current automotive market trends and competitors.
• Build and maintain long-term relationships with customers to ensure repeat business.
• Coordinate with financial institutions and insurance providers to support clients in completing purchase documentation.
• Follow up with customers after sales to ensure satisfaction and handle inquiries.
• Achieve monthly and annual sales targets set by the company.

• Assist customers in selecting appropriate building materials based on their needs and project requirements.
• Provide detailed product information, including features, benefits, and usage instructions.
• Prepare and process sales orders, invoices, and quotations accurately.
• Maintain updated knowledge of product lines, pricing, and promotions.
• Monitor stock levels and coordinate with the warehouse for timely replenishment.
• Ensure proper display and organization of products in the showroom/store.
• Build and maintain strong relationships with customers to encourage repeat business.
• Handle customer inquiries, complaints, and returns in a professional manner.
• Collaborate with the sales team to achieve monthly and annual sales targets.
• Stay informed about market trends, new products, and competitors.