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Hamammi Haifa, Reservation & Guest Service

Hamammi Haifa

Reservation & Guest Service·Mood Roof Top,

Bahrain

Diploma, Systems And Models

Work experience

Total years of experience: 2 years, 0 months

Reservation & Guest Service

July 2025 - Present

Mood Roof Top,

Manama, Bahrain

July 2025 - Present

+ Managed VIP and regular reservations via
phone, WhatsApp, and online platforms.
+ Coordinated with event organizers and clients
for special bookings.
+ Maintained accurate records of guest
preferences and special requests.
« Assisted guests upon arrival, ensuring smooth
check-in and memorable experience.
«Proficient in 7Rooms booking system

Company industry:
Events Management
Job role:
Hospitality and Tourism

Reservation Agent / Hostess)

July 2025 - Present

Hotel royal Saray ( Mood Roof Top,

Manama, Bahrain

July 2025 - Present

Company industry:
Hospitality & Accomodation
Job role:
Other

Reservation Agent / Hostess

July 2025 - Present

Mood Roof Top,

Manama, Bahrain Hybrid

July 2025 - Present

Company industry:
Events Management
Job role:
Other

Front Desk / Customer Service

January 2023 - January 2024

Temporary Roles,

Al Marsa, Tunisia

January 2023 - January 2024

+ Handled client inquiries and bookings
efficiently.
. Provided excellent customer service, resolving
complaints professionally.
• Assisted in organizing events and seating
arrangements.

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Fashion designer

July 2023 - December 2023

Centre Sectoriel de Formation en Habillement de Manouba

Ariana, Tunisia Remote

July 2023 - December 2023

Company industry:
Fashion Design
Job role:
Beauty and Fashion

Education

Fashion designer

June 2023

June 2023

Diploma, Systems And Models

Tunisia

Private Formation Center

January 2023

January 2023

Diploma, تصميم الأزياء

Tunisia

Skills

Reservations
Expert
Reservations
Expert
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
DETAIL ORIENTED
Intermediate
DETAIL ORIENTED
Intermediate
EVENT PLANNING
Intermediate
EVENT PLANNING
Intermediate
GUEST RELATIONS
Intermediate
GUEST RELATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
JOB INTERVIEWS
Intermediate
JOB INTERVIEWS
Intermediate
PRESENTATION DESIGN
Intermediate
PRESENTATION DESIGN
Intermediate
PROBLEM SOLVING
Intermediate
PROBLEM SOLVING
Intermediate
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert

Languages

English
Expert
French
Intermediate
Arabic
Expert

Memberships

mood roof top Bahrain

reservation agent and hostess

July 2025

opa Bahrain

hostess and reservation agent

January 2025

stage bahrain

reservation agent

November 2024

Training and Certifications

Training
Sven rooms
Sven rooms
Jul 2025

Hobbies

  • oking
  • Finess
  • Music
  • Reading
  • Traveling
  • Cooking
  • Fitness
  • Reading Music
  • Traveling