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Chaimae  Moussaid , Customer Service Representative | 客户服务代表

Chaimae Moussaid

Customer Service Representative | 客户服务代表·Simo Trading Company, Guangzhou Baiyun International Airport ⼴州⽩云国际机

China

Bachelor's degree, international business and trade

Work experience

Total years of experience: 1 years, 0 months

Customer Service Representative | 客户服务代表

September 2024 - February 2025

Simo Trading Company, Guangzhou Baiyun International Airport ⼴州⽩云国际机

Guangzhou, China

September 2024 - February 2025

• Guided passengers with multilingual assistance across airport facilities and
services

Company industry:
Sales Outsourcing
Job role:
Customer Service and Call Center

Teleadvisor | 电话顾问

September 2020 - February 2021

TK-Everst Call Center

Rabat, Morocco

September 2020 - February 2021

• Maintained meticulous records and supported promotional campaigns and
service sales

Company industry:
Sales Outsourcing
Job role:
Sales

Education

Jiangxi university of finance and economics

July 2025

July 2025

Bachelor's degree, international business and trade

China

GPA (rating): Very good

GPA (rating): Very good

Skills

ANALYTICAL THINKING
Intermediate
ANALYTICAL THINKING
Intermediate
ADAPTABILITY
Intermediate
ADAPTABILITY
Intermediate
BUSINESS CORRESPONDENCE
Intermediate
BUSINESS CORRESPONDENCE
Intermediate
BUSINESS NEGOTIATION
Intermediate
BUSINESS NEGOTIATION
Intermediate
BUSINESS OPERATIONS
Intermediate
BUSINESS OPERATIONS
Intermediate
COMMUNICATION STRATEGIES
Intermediate
COMMUNICATION STRATEGIES
Intermediate
CUSTOMER ENGAGEMENT
Intermediate
CUSTOMER ENGAGEMENT
Intermediate
GLOBAL LOGISTICS
Intermediate
GLOBAL LOGISTICS
Intermediate
INTERCULTURAL COMMUNICATION
Intermediate
INTERCULTURAL COMMUNICATION
Intermediate
INTERNATIONAL BUSINESS
Intermediate
INTERNATIONAL BUSINESS
Intermediate
Sales
Intermediate
Sales
Intermediate
Business Development
Expert
Business Development
Expert
Marketing
Expert
Marketing
Expert
Management
Expert
Management
Expert

Languages

Arabic
Native Speaker
French
Expert
English
Expert
Chinese
Intermediate

Training and Certifications

Certifications
Chinese Language Certificate