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Chaimae  Moussaid , Customer Service Representative | 客户服务代表

Chaimae Moussaid

Customer Service Representative | 客户服务代表·Simo Trading Company, Guangzhou Baiyun International Airport ⼴州⽩云国际机

China

Bachelor's degree, international business and trade

Work experience

Total years of experience: 1 years, 0 months

Customer Service Representative | 客户服务代表

September 2024 - February 2025

Simo Trading Company, Guangzhou Baiyun International Airport ⼴州⽩云国际机

Guangzhou, China

September 2024 - February 2025

• Guided passengers with multilingual assistance across airport facilities and
services

Company industry:
Sales Outsourcing
Job role:
Customer Service and Call Center

Teleadvisor | 电话顾问

September 2020 - February 2021

TK-Everst Call Center

Rabat, Morocco

September 2020 - February 2021

• Maintained meticulous records and supported promotional campaigns and
service sales

Company industry:
Sales Outsourcing
Job role:
Sales

Education

Jiangxi university of finance and economics

July 2025

July 2025

Bachelor's degree, international business and trade

China

GPA (rating): Very good

GPA (rating): Very good

Skills

ANALYTICAL THINKING

Intermediate

ADAPTABILITY

Intermediate

BUSINESS CORRESPONDENCE

Intermediate

BUSINESS NEGOTIATION

Intermediate

BUSINESS OPERATIONS

Intermediate

COMMUNICATION STRATEGIES

Intermediate

CUSTOMER ENGAGEMENT

Intermediate

GLOBAL LOGISTICS

Intermediate

INTERCULTURAL COMMUNICATION

Intermediate

INTERNATIONAL BUSINESS

Intermediate

Sales

Intermediate

Business Development

Expert

Marketing

Expert

Management

Expert

Languages

Arabic

Native Speaker

French

Expert

English

Expert

Chinese

Intermediate

Training and Certifications

Certifications
Chinese Language Certificate