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Amjad Kiwan, Senior Operations Manager

Amjad Kiwan

Senior Operations Manager·Quant Lab SFO FZCO

United Arab Emirates

Master's degree, Artificial Intelligence & Data Science

Work experience

Total years of experience: 8 years, 8 months

Senior Operations Manager

February 2026 - Present

Quant Lab SFO FZCO

Dubai, United Arab Emirates Hybrid

February 2026 - Present

• Managed end-to-end operations across corporate, banking, and administrative functions
• Developed and implemented internal policies, procedures, and operational frameworks to support
governance and scalability
• Led the full setup of a new office in Singapore, including vendor coordination, logistics, and regulatory
requirements
• Executed corporate services operations including documentation, renewals, and coordination with
authorities
• Oversaw banking operations including KYC documentation, account setup, and compliance follow-ups
• Managed expense tracking and reporting for senior stakeholders (Principals)
• Led onboarding of new employees, including documentation, systems setup, and coordination across
stakeholders
• Acted as a primary operations point of contact for Principals, handling high-priority ad-hoc requests and
execution
• Supervised vendors, outsourced partners, and support staff to ensure timely delivery and quality
• Built and maintained structured task management systems and communication workflows

Company industry:
Corporate Management Office
Job role:
Management

Mathematics Assessment Senior Specialist

August 2023 - Present

Ministry Of Education - UAE

Dubai, United Arab Emirates

August 2023 - Present

• Directed the design and evaluation of mathematics assessments for General, Advanced, and Elite streams,
ensuring high-quality, differentiated testing aligned with students academic levels.
• Introduced innovative data analysis techniques to evaluate assessment results, identify trends, and guide
instructional planning.
• Mentored a team of specialists to uphold rigorous standards in test creation and execution.
• Reviewed online testing platforms for suitability and accuracy across all streams.

Company industry:
Training & Education Center
Job role:
Teaching and Academics

Assessment Senior Specialist

August 2023 - February 2026

Ministry of Education,

Dubai, United Arab Emirates

August 2023 - February 2026

• Led end-to-end national mathematics exam design and centralized delivery for Grades 5-12 across all
streams and languages: blueprinting/specifications, Blooms alignment, difficulty balancing, marking
schemes/keys, psychometric and post-exam analysis, and reporting timelines.
• Delivered training/workshops to teachers and academic teams on assessment best practice and using
results to identify learning gaps.
• Produced and reviewed analysis outputs (item performance, outcomes) and translated findings into
actionable recommendations.
• Supported schools and stakeholders with post-assessment queries and guidance on interpreting results.

Company industry:
Primary, Prep, & Secondary School
Job role:
Management

Mathematics Assessment Specialist

January 2022 - August 2023

Ministry Of Education - UAE

Dubai, United Arab Emirates

January 2022 - August 2023

• Developed tailored mathematics assessments for General, Advanced, and Elite streams, ensuring fair and
equitable evaluation for all students.
• Analyzed assessment outcomes to identify performance gaps and recommended targeted instructional strategies.

Company industry:
Training & Education Center

Assessment Specialist

January 2022 - August 2023

Ministry of Education,

Dubai, United Arab Emirates

January 2022 - August 2023

• Wrote, reviewed, and uploaded centralized mathematics assessment items, prepared answer keys, and
answered schools questions when exams trigger confusion or surprises.
• Designed fair mathematics assessments for General, Advanced, and Elite streams, ensuring consistent
standards, balanced difficulty, and equal chances for students to show understanding.
• Analyzed assessment results to spot performance gaps, translated numbers into insights, and
recommended focused, data-driven teaching improvements that help classrooms.

Company industry:
Primary, Prep, & Secondary School
Job role:
Teaching and Academics

Elite Stream Coordinator

August 2020 - January 2022

Ministry Of Education - UAE

Dubai, United Arab Emirates

August 2020 - January 2022

• Supervised the academic programs for students in the Elite stream, ensuring alignment with international and UAE
education standards.
• Collaborated with stakeholders to create tailored action plans for gifted and struggling students.
• Trained teachers on interpreting assessment results to enhance instructional approaches and address
underperformance.

Company industry:
Primary, Prep, & Secondary School

Elite Stream Coordinator

August 2020 - January 2022

Ministry of Education,

Dubai, United Arab Emirates

August 2020 - January 2022

• Supervised the complete academic programs for gifted students in the Elite stream, ensuring strict
alignment with both rigorous international benchmarks and specific UAE education standards.
• Collaborated with teachers, administrators, and parents to create tailored, evidence-based action plans
supporting both gifted students and those identified as struggling academically.
• Trained and mentored teachers on interpreting complex assessment results to enhance instructional
approaches and proactively address student academic underperformance.
• Implemented evidence-based support plans and monitored teachers performance.

Company industry:
Primary, Prep, & Secondary School
Job role:
Teaching and Academics

Mathematics Teacher

August 2019 - January 2022

Ministry Of Education - UAE

Dubai, United Arab Emirates

August 2019 - January 2022

• Delivered differentiated mathematics instruction to students in General, Advanced, and Elite streams,
emphasizing critical thinking and problem-solving.
• Conducted remedial sessions and prepared students for standardized EmSAT exams.

Company industry:
Primary, Prep, & Secondary School

Mathematics Teacher

August 2019 - January 2022

Ministry of Education,

Dubai, United Arab Emirates

August 2019 - January 2022

• Delivered mathematics instruction to students across General, Advanced, and Elite streams,
emphasizing critical thinking and advanced problem-solving skills.
• Conducted remedial sessions for students requiring support and prepared pupils for success on
standardized national EmSAT mathematics examinations.

Company industry:
Primary, Prep, & Secondary School
Job role:
Teaching and Academics

Mechanical Engineer

October 2017 - August 2019

Interplast Company Ltd

Sharjah, United Arab Emirates

October 2017 - August 2019

• Designed mechanical parts for Vinyl and Metal sheds, molds for thermoforming and injection molding machines,
generated 2D and 3D CAD plans and assembly manuals in Adobe Illustrator.

Company industry:
Manufacturing

Mechanical & Product Design Engineer

October 2017 - August 2019

Interplast Company Ltd.,

Sharjah, United Arab Emirates

October 2017 - August 2019

• Designed complex sheds and molds, and mechanical parts for various machines.

Company industry:
Industrial Production
Job role:
Research and Development

Education

University of Leeds

July 2025

July 2025

Master's degree, Artificial Intelligence & Data Science

United Kingdom

American University of Beirut

June 2017

June 2017

Bachelor's degree, Mechanical Engineering

Lebanon

Skills

assessment design
Expert
assessment design
Expert
coding
Intermediate
coding
Intermediate
item writing
Expert
item writing
Expert
data analysis
Expert
data analysis
Expert
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
CONDITION MONITORING
Intermediate
CONDITION MONITORING
Intermediate
EDUCATIONAL TECHNOLOGIES
Intermediate
EDUCATIONAL TECHNOLOGIES
Intermediate
ELECTRONIC DATA INTERCHANGE
Intermediate
ELECTRONIC DATA INTERCHANGE
Intermediate
ENVIRONMENT HEALTH AND SAFETY
Intermediate
ENVIRONMENT HEALTH AND SAFETY
Intermediate
INSTRUCTING
Intermediate
INSTRUCTING
Intermediate
LINKEDIN
Intermediate
LINKEDIN
Intermediate
PROGRAM IMPLEMENTATION
Intermediate
PROGRAM IMPLEMENTATION
Intermediate
STAKEHOLDER MANAGEMENT
Intermediate
STAKEHOLDER MANAGEMENT
Intermediate
WORKSHOP FACILITATION
Intermediate
WORKSHOP FACILITATION
Intermediate

Languages

Arabic

Native Speaker

English

Expert

Training and Certifications

Certifications
Educational Profession License
Trainer Certificate of Appreciation
Business Intelligence Analyst