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Sa’eda Alkaraki , Store Manager

Sa’eda Alkaraki

Store Manager·Majid Al Futtaim

Jordan

Bachelor's degree, Management Information Systems

Work experience

Total years of experience: 3 years, 3 months

Store Manager

September 2023 - Present

Majid Al Futtaim

United Arab Emirates

September 2023 - Present

• Managed daily store operations and ensured smooth workflow.
• Supervised team performance and supported a positive work environment.
• Handled customer inquiries and resolved issues professionally.
• Monitored stock levels and coordinated with internal teams.
• Maintained service standards and compliance with company procedures.

Company industry:
Retail & Wholesale
Job role:
Management

Teller

March 2023 - August 2023

Swiss Exchange

Amman, Jordan

March 2023 - August 2023

• Maintained transaction records and ensured adherence to anti-money laundering (AML) policies.

Company industry:
Financial Services

Trainee

September 2022 - January 2022

ZAIN

Amman, Jordan

September 2022 - January 2022

• Assisted in basic IT operations and system support tasks
• Supported troubleshooting activities and internal technical requests
• Gained exposure to enterprise IT environments and operational workflows

Company industry:
Telecommunications

Education

Hashemite University

January 2023

January 2023

Bachelor's degree, Management Information Systems

Jordan

GPA (point): 3.04 out of 4

GPA (point): 3.04 out of 4

Hashemite University

January 2023

January 2023

Bachelor's degree, نظم معلومات ادارية

Jordan

Skills

ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
CROSS FUNCTIONAL COLLABORATION
Intermediate
CROSS FUNCTIONAL COLLABORATION
Intermediate
ELECTRONIC DATA INTERCHANGE
Intermediate
ELECTRONIC DATA INTERCHANGE
Intermediate
FINANCIAL SERVICES
Intermediate
FINANCIAL SERVICES
Intermediate
INFORMATION TECHNOLOGY OPERATIONS
Intermediate
INFORMATION TECHNOLOGY OPERATIONS
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
TRANSACTION PROCESSING BUSINESS
Intermediate
TRANSACTION PROCESSING BUSINESS
Intermediate
Administration
Expert
Administration
Expert
Sales Management
Expert
Sales Management
Expert
ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
ANALYTICS
Intermediate
ANALYTICS
Intermediate
BUSINESS PERFORMANCE MANAGEMENT
Intermediate
BUSINESS PERFORMANCE MANAGEMENT
Intermediate
CASH HANDLING
Intermediate
CASH HANDLING
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
DOCUMENT PROCESSING
Intermediate
DOCUMENT PROCESSING
Intermediate
FINANCIAL SERVICES
Intermediate
FINANCIAL SERVICES
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
RETAIL MANAGEMENT
Intermediate
RETAIL MANAGEMENT
Intermediate

Languages

Arabic
Native Speaker
English
Intermediate

Training and Certifications

Certifications
Digital Marketing – Online Certification
Internet of Things (IoT) – Online Training
Artificial Intelligence Fundamentals – Online Program
Health and Safety in the Workplace
Data Privacy and Security
Introduction to E-commerce
Internal Training
Internet of Things (IoT)