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Mohammad Chbaro, Sales Administration

Mohammad Chbaro

Sales Administration·Delivery Hero,

Lebanon

Bachelor's degree, Business Administration

Work experience

Total years of experience: 10 years, 2 months

Sales Administration

August 2014 - August 2022

Delivery Hero,

Riyadh, Saudi Arabia

August 2014 - August 2022

In the role of Sales Administration at Delivery Hero, a proactive approach
was taken to manage sales processes and support the sales team.
Effective organization and communication skills were utilized to streamline
operations and facilitate smooth interactions between departments.
Responsibilities included generating reports and maintaining accurate
records to ensure transparency and efficiency in sales operations.

+ Streamlined sales processes to improve efficiency and accuracy in
operations.
+ Maintained comprehensive records and reports to support the sales
team.
+ Enhanced communication between departments to promote
collaboration.

Company industry:
Internet & E-commerce
Job role:
Administration

Call Center Agent

July 2012 - August 2014

STC Saudi Telecom Company,

Riyadh, Saudi Arabia

July 2012 - August 2014

a exceptional
customer service was delivered by addressing inquiries and resolving
issues promptly. Strong communication skills were essential to ensure
customer satisfaction and maintain positive relationships. The ability to
work under pressure was demonstrated ina fast-paced environmen,
contributing to the overall success of the team.
+ Provided timely responses to customer inquiries and effectively
resolved issues.
+ Developed strong relationships with customers to enhance
satisaction andloyaly,
+ Achieved performance metrics consistently while maintaining a high
tnd service

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Education

Arab Open University - Saudi Arabia

January 2025

January 2025

Bachelor's degree, Business Administration

Saudi Arabia

GPA (rating): Very good

GPA (rating): Very good

Skills

COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
EMPLOYEE SATISFACTION
Intermediate
EMPLOYEE SATISFACTION
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
MULTITASKING
Intermediate
MULTITASKING
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
PROCESS IMPROVEMENT
Intermediate
PROCESS IMPROVEMENT
Intermediate
PROCESS OPTIMIZATION
Intermediate
PROCESS OPTIMIZATION
Intermediate
SALES ADMINISTRATION
Intermediate
SALES ADMINISTRATION
Intermediate

Languages

Arabic

Beginner

English

Beginner

Training and Certifications

Certifications
English course
NLP Herman's Thinking compass