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Bayan yousef, Ticket Selling Agent

Bayan yousef

Ticket Selling Agent·Sama

United Arab Emirates

Bachelor's degree, Computer And Systems Engineering

Work experience

Total years of experience: 2 years, 6 months

Ticket Selling Agent

August 2022 - January 2024

Sama

Aleppo, Syria

August 2022 - January 2024

• Managed 100+ daily booking transactions with high accuracy using Amadeus system
• Coordinated complete travel itineraries including flights and customer preferences
• Communicated effectively with clients to understand travel needs and provide tailored solutions • Reduced booking errors by implementing verification and quality checks
• Maintained structured digital records and ensured data integrity
Company industry:
Travel Agency
Job role:
Training and Development

Airline Booking Specialist

August 2021 - January 2023

sama travel

Aleppo, Syria

August 2021 - January 2023

• Processed and managed 100+ booking records daily with
99% accuracy rate.
• Reduced booking data errors by 20% through improved
verification procedures.
• Handled customer inquiries and maintained detailed
digital records.
Company industry:
Sales Outsourcing

Education

University Of Aleppo

August 2023

August 2023

Bachelor's degree, Computer And Systems Engineering

Syria

University of Aleppo

January 2023

January 2023

Bachelor's degree, Computer Engineering

Syria

Skills

Administration
Intermediate
Administration
Intermediate
Marketing
Intermediate
Marketing
Intermediate
Sales
Intermediate
Sales
Intermediate
DATA ENTRY
Intermediate
DATA ENTRY
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
DETAIL ORIENTED
Intermediate
DETAIL ORIENTED
Intermediate
DOCUMENT PROCESSING
Intermediate
DOCUMENT PROCESSING
Intermediate
HIGH SPEED CIRCUIT SWITCHED DATA
Intermediate
HIGH SPEED CIRCUIT SWITCHED DATA
Intermediate
MANUAL DATA ENTRY
Intermediate
MANUAL DATA ENTRY
Intermediate
MICROSOFT EXCEL
Intermediate
MICROSOFT EXCEL
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT WORD
Intermediate
MICROSOFT WORD
Intermediate
PRESENTATION SOFTWARE
Intermediate
PRESENTATION SOFTWARE
Intermediate

Languages

Arabic
Native Speaker
English
Intermediate
Turkish
Beginner