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أميرة  الشحي, Collection Officer

أميرة الشحي

Collection Officer·Asteco (Aldar),

United Arab Emirates

Bachelor's degree, Political Science

Work experience

Total years of experience: 3 years, 7 months

Collection Officer

March 2025 - Present

Asteco (Aldar),

Dubai, United Arab Emirates Hybrid

March 2025 - Present


Company industry:
Real Estate
Job role:
Accounting and Auditing

Customer Service Executive

November 2022 - March 2025

Al Ghurair Printing and Publishing,

Dubai, United Arab Emirates

November 2022 - March 2025

Managing client accounts and ensuring timely collection of
outstanding payments
Conducting high-volume outbound calls and securing
payment commitments
Following up on overdue accounts and reducing
delinquency rates

Company industry:
Publishing
Job role:
Customer Service and Call Center

Education

UAE University

May 2022

May 2022

Bachelor's degree, Political Science

United Arab Emirates

Al Hudaibiah School

June 2017

June 2017

High school or equivalent, Government

United Arab Emirates

GPA (percentage): 91%

GPA (percentage): 91%

Skills

ACCOUNT MANAGEMENT
Intermediate
ACCOUNT MANAGEMENT
Intermediate
BUSINESS NEGOTIATION
Intermediate
BUSINESS NEGOTIATION
Intermediate
CALL CENTER EXPERIENCE
Intermediate
CALL CENTER EXPERIENCE
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
CONFLICT RESOLUTION
Intermediate
CONFLICT RESOLUTION
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
EMERGENCY RESPONSE
Intermediate
EMERGENCY RESPONSE
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
PROBLEM SOLVING
Intermediate
PROBLEM SOLVING
Intermediate