Carmela Jimenez

Provide discreet, personalized service to VIP guests
Prepare and maintain villas/rooms to luxury standards
Serve food and beverages, including wine service
Maintain cleanliness and organization of areas
Respond to guest needs promptly and professionally
Monitor supplies and report maintenance issues

Take and serve food and beverage orders accurately
Ensure prompt, professional service and guest
satisfaction
Set up, clear tables, and maintain cleanliness
Coordinate with kitchen for correct orders
Handle payments when required

Clean and maintain guest rooms and public areas to
hotel standards
Change linens, make beds, and replenish amenities
Ensure cleanliness, hygiene, and organization at all
times
Report maintenance issues and missing items
Assist guests with basic requests promptly and politely
Follow safety and sanitation procedures