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Ali Bassam, Operations Coordinator

Ali Bassam

Operations Coordinator·Forty Eight East Roasters

Kuwait

Bachelor's degree, Computer Science

Work experience

Total years of experience: 1 years, 4 months

Operations Coordinator

February 2026 - Present

Forty Eight East Roasters

As Salimiyah, Kuwait

February 2026 - Present

• Oversaw the end-to-end fulfillment of 50-100 daily client orders, coordinating between sales, logistics, and management to
ensure on-time delivery.
• Leveraged Odoo ERP to track inventory levels and order pipelines, providing management with real-time operational visibility.
• Monitored stock levels daily and flagged reorder thresholds proactively, preventing inventory shortages and ensuring
uninterrupted order fulfillment.
• Maintained compliance across all operational documentation, ensuring every transaction record met organizational standards
and was audit-ready.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Administration

Sales Associate

February 2025 - January 2026

Forty Eight East Roasters

As Salimiyah, Kuwait

February 2025 - January 2026

• Handled both inbound retail customers and outbound corporate account development, maintaining an active and diverse client
pipeline spanning walk-in and B2B segments.
• Utilized Odoo CRM to log all client interactions, track order history, and maintain a clean, up-to-date sales pipeline.
• Generated weekly sales performance reports to monitor revenue trends and identify opportunities for upselling and cross
selling.
• Maintained accurate documentation of contracts, invoices, and transaction records, ensuring full compliance and audit
traceability.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Sales

Education

Lebanese International University

August 2024

August 2024

Bachelor's degree, Computer Science

Lebanon

Skills

ADAPTABILITY
Intermediate
ADAPTABILITY
Intermediate
ANALYTICAL THINKING
Intermediate
ANALYTICAL THINKING
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPUTER SCIENCE
Intermediate
COMPUTER SCIENCE
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
DATA ANALYSIS
Intermediate
DATA ANALYSIS
Intermediate
ELECTRONIC DATA INTERCHANGE
Intermediate
ELECTRONIC DATA INTERCHANGE
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
PROCESS IMPROVEMENT
Intermediate
PROCESS IMPROVEMENT
Intermediate

Languages

English
Intermediate
Arabic
Native Speaker

Training and Certifications

Certifications
CyberOps Associate
Network Security
CCNAv7: Switching, Routing & Wireless Essentials
Introduction to Networks
Data Analytics using Power BI