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Maryem Ayari, Receptionist

Maryem Ayari

Receptionist·Spaces Spa And Salon

Tunisia

High school or equivalent, Economics and Management

Work experience

Total years of experience: 5 years, 9 months

Receptionist

June 2021 - January 2026

Spaces Spa And Salon

Al Marsa, Tunisia

June 2021 - January 2026

• Welcomed visitors and clients in a professional and friendly manner.
• Managed appointments, reservations, and front desk activities.
• Performed data entry and maintained accurate customer records.
• Answered phone calls and directed inquiries appropriately.
• Assisted with administrative tasks and ensured the reception area remained organized.

Company industry:
Administration Support Services
Job role:
Customer Service and Call Center

Customer Service Representative

January 2019 - January 2020

cosma

Carthage, Tunisia

January 2019 - January 2020

• Responded to customer inquiries and provided accurate information regarding services.
• Handled customer requests and complaints professionally and efficiently.
• Maintained high standards of customer satisfaction and service quality.
• Coordinated with team members to ensure smooth daily operations.
• Followed up with clients and ensured timely resolution of issues.

Company industry:
Administration Support Services
Job role:
Customer Service and Call Center

Education

Private Secondary School

June 2020

June 2020

High school or equivalent, Economics and Management

Tunisia

Skills

CLIENT SERVICES
Intermediate
CLIENT SERVICES
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE DESK
Intermediate
CUSTOMER SERVICE DESK
Intermediate
DATA ENTRY
Intermediate
DATA ENTRY
Intermediate
FIRST AID
Intermediate
FIRST AID
Intermediate
FRONT OFFICE
Intermediate
FRONT OFFICE
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
SCHEDULING
Intermediate
SCHEDULING
Intermediate

Languages

Arabic
Beginner
French
Beginner
English
Beginner

Hobbies

  • piano / swimming