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Khalid Koujan, Customer Service Representative

Khalid Koujan

Customer Service Representative·Al Mutakamila – Vehicle Inspection & Registration

United Arab Emirates

Bachelor's degree, Pharmacy

Work experience

Total years of experience: 1 years, 10 months

Customer Service Representative

February 2026 - Present

Al Mutakamila – Vehicle Inspection & Registration

Dubai, United Arab Emirates

February 2026 - Present

Managed front-desk operations in a high-volume government-regulated environment
Handled customer inquiries and resolved complaints with professionalism and efficiency
Company industry:
Administration Support Services
Job role:
Customer Service and Call Center

Pharmacy Intern

January 2023 - January 2024

General Pharmacy

Damascus, Syria

January 2023 - January 2024

Assisted pharmacists in dispensing medications and counseling patients on proper drug use
Developed practical knowledge of pharmaceutical products, dosage forms, and drug
interactions
Supported inventory management and ensured accurate record-keeping of controlled
substances
Gained hands-on experience communicating medical information clearly to diverse patients
Company industry:
Pharmaceutical Manufacturing
Job role:
Medical, Healthcare, and Nursing

Medical Sales Representative

January 2022 - April 2022

Ibn Zohr Pharmaceutical Industries

Damascus, Syria

January 2022 - April 2022

Promoted pharmaceutical products to healthcare professionals.
Built strong relationships with Doctors and pharmacists.
Achieved sales targets and managed assigned territory.
Company industry:
Pharmaceutical Manufacturing
Job role:
Sales

Education

International University of Science and Technology

January 2025

January 2025

Bachelor's degree, Pharmacy

Syria

Skills

GENERAL SCIENTIFIC KNOWLEDGE
Intermediate
GENERAL SCIENTIFIC KNOWLEDGE
Intermediate
HEALTHCARE SERVICES
Intermediate
HEALTHCARE SERVICES
Intermediate
MEDICAL SALES
Intermediate
MEDICAL SALES
Intermediate
PHARMACEUTICAL SALES
Intermediate
PHARMACEUTICAL SALES
Intermediate
PHARMACY EXPERIENCE
Intermediate
PHARMACY EXPERIENCE
Intermediate
BUSINESS DEVELOPMENT
Intermediate
BUSINESS DEVELOPMENT
Intermediate
COMPUTER LITERACY
Intermediate
COMPUTER LITERACY
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert

Languages

Arabic

Native Speaker

English

Expert

Hobbies and interests

billiards, bodybuilding , poetry