Brendon Gracias

• Managed customer interactions and interpersonal engagement within a high-volume retail setting.
• Handled daily transactions and cash procedures accurately using POS systems.
• Collaborated with team members to reach store sales targets and operational milestones.
• Resolved customer concerns to maintain service standards and encourage repeat visits.

• Contributed to daily revenue by promoting additional products and active store offers.
• Facilitated smooth operations during peak hours by supporting team workflow.
• Processed cash, card, and digital payments with high accuracy.
• Managed daily cash reconciliation and prepared end-of-shift reports for management.

• Maintained high standards of etiquette and professional presentation in a dining setting.
• Enhanced the guest experience by providing specific menu recommendations based on preferences.
• Successfully up-sold premium food and beverage items to increase average transaction value.
• Handled guest requests and resolved service issues with discretion and speed.

• Monitored stock levels and replenished floor inventory to ensure product availability.
• Provided personalized styling advice to assist customers with outfit selection and fit.
• Maintained current knowledge of seasonal collections and clothing trends to drive sales.
• Executed visual merchandising tasks to ensure the shop floor met brand presentation guidelines.