Mohamed Jabour

Proposing initiatives that contribute to facilitating the work of small and medium-sized enterprises
(SMEs), discussing and following up on their implementation, and assessing the benefits gained from
them, in addition to working with government agencies and the Authoritys internal departments to
resolve any obstacles facing SMEs.
Identifying improvement proposals for government services and working on their implementation with
relevant authorities.
Conducting workshops and following up on the implementation of business facilitation initiatives with
government bodies to support SMEs.
Measuring and evaluating implemented initiatives to determine their impact and the benefits gained.
Representing the Authority in specialized business facilitation committees.
Creating a database for initiatives and solutions related to SME challenges.

Developed account management strategies and ensured compliance with policies.
Supervised account managers, resolved complex inquiries/complaints, and coordinated with other
departments.
Participated in meetings with senior taxpayers, reviewed reports, and allocated tasks.
Prepared consolidated reports and participated in executive management discussions.
Review reports on risk assessments, financial analyses, submissions, inquiries, and resolved issues.
Allocate ad-hoc taxpayer-related tasks (e.g., data collection, surveys, projects, events) within
scope to meet objectives.
Coordinate with departments (e.g., audit, collection, risk analysis) for insights on taxpayer accounts
and advice on complex tax issues.

Sales and
Collaborated with the Branch Manager on sales and business growth strategies.
Financial Performance Monitoring by Monitored the branchs financial performance and reported on
key metrics.
Compliance and Risk Management by Ensured adherence to regulatory requirements and
implemented risk mitigation measures.
Stakeholder Relationship Building.
Problem Resolution by Identified and resolved operational, customer, and staff-related issues in a
timely manner.