Ma Jenica Escanilla

Serve as the first point of contact for client inquiries, following on
leads and providing product information.
Resolve customer complaints and facilitate after-sales support.
Collaborate with logistics and procurement to ensure timely product
delivery.

Handling urgent calls, emails, and messages when sales
representatives are unavailable, answering customer queries,
informing them of delays, arranging delivery dates, and scheduling
marketing events.
Handling orders by phone, email, or mail and checking the orders
have the correct prices, discounts, and product numbers
Inputting orders, ensuring they are processed according to customer
requirements, and ensuring all orders are accurate and delivered on
time.

Responsible for user-generated content submitted to an online
platform.
Make sure that an item is placed in the right category, are free from
scams, and doesnt include any illegal items.
Review content (video, image, text) and conduct the content quality
control, ensuring the content complieswith Content
Moderation Guidelines.
Become and remain knowledgeable about online community
standards
•
Thoroughlycheckcontentwith qualityand accuracy.

Greet visitors, handle incoming and outgoing correspondence,
maintain files and records, perform data entry, maintain office
calendars and schedules, keep the office clean, safe and organized
and keep office supply inventoryfullystocked.
Serves patients by greeting and helping them, scheduling
appointments, and maintaining records and accounts.
Welcomes patients and visitors in person or on the telephone, and
answering or referring inquiries.

Greet visitors, handle incoming and outgoing correspondence,
maintain files and records, perform data entry, maintain office
calendars and schedules, keep the office clean, safe and organized
and keep office supply inventoryfullystocked.

Present menu and provide detailed information when asked (e.g.
about portions, ingredients or potentialfood allergies)
Prepare tables bysetting up linens, silverware and glasses
Inform customers about the days specials
Offer menu recommendations upon request
Up-sell additional productswhen appropriate
Take accurate food and drinks orders, using a POS ordering software,
orderslips or by memorization
Checkcustomers IDs to ensure they meet minimum age requirements
forconsumption ofalcoholic beverages
Communicate orderdetails to the Kitchen Staff
Serve food and drinkorders
Check dishes and kitchenware for cleanliness and presentation and
report any problems
Arrange table settings and maintain a tidydining area
Deliverchecks and collect bill payments
Carrydirty plates, glasses and silverware to kitchen forcleaning

Demonstrate professional and positive demeanor with members,
guests and children.
Collaborated with other staff members to maintain a playful,
organized, professional, and safe child-responsive environment.
Maintained the playroom to ensure a safe and sanitary environment.
Shared information and give appropriate feedback to staff members
and parents and guardians.
Participated in job recruitment process and in the overall safety,
comfort and cleanliness offacility.
Ensured to sanitize and organize Kids Club room during and at end of
shift and recorded attendance figures.
Prompted to interact with children and ensured that children are
signed in.

Take payment in exchange of items sold
Bag, box and wrap purchased items
Identify prices of goods using memory or scanner
Enter transactions in the cash register and provide customers with
the total bill.
Sort and count currency and coins
Issue receipts and change to customers
Count money at the beginning and ending of each shift
Process exchanges and refunds
Ensure that all checkout counters have enough cash
Process credit card and check payments
Issue trading stamps and gift cards
Maintain periodic sales reports and spreadsheets
Assist in stocking shelves, rotating merchandise and marking prices
Create periodic transaction reports
Ensure maintenance of checkout areas.
Train other staff members towork as cashier