Amit Lohar

• Masterfully crafted an average of 90+ beverages per shift, including espresso based drinks, manual
brews, signature recipes, smoothies, fruit fizz, Iced tea, milk shakes, matcha based drinks ensuring
consistent quality.
◦ Operate and maintain espresso machines, grinders, and brewing equipment following safety and
hygiene standards.
◦ Delivering excellent customer service by taking orders, upselling menu items, and handling
customer feedback professionally.
◦ Ensure compliance with HACCP and food safety standards, passing all audits with zero non
conformity. Manage POS transactions and daily cash reconciliation by 100%.

• Prepared and served espresso-based beverages, manual brews(V60, French press), and signature
recipes, achieving consistent quality scores above 95%.
• Assisted in menu development and recipe calibration resulting in a 20% increase in repeat
customers.
• Trained and supported junior staff on coffee preparation techniques and café operations.