Sayibalan Nagalingam

Deliver customer service to Company and host brand standards
including food and beverage preparation and housekeeping.
Deliver legendary customer service to all customers by acting with a
customer-comes-first attitude and connecting with the customer.
Discover and responds to customer needs.
Act with integrity, honesty, and knowledge that promote the culture,
values and mission of Starbucks.
Maintain a calm demeanor during periods of high volume or unusual
events to keep store operating to standard, and to set a positive example
for the shift team.
Anticipates customer and store needs by constantly evaluating
environment and customers for queues.
Communicate information to Manager so that the team can respond as
necessary to create the third place environment during each shift.
Provide quality beverages, whole bean, and food products consistently
for all customers by adhering to all recipe and presentation standards.
Follow Health, Safety and sanitation guidelines for all products.
Recognise and reinforce individual and team accomplishments by using
existing organisational methods.

Make daily and weekly reports.
Make sure the standard principles are followed as per the mother
company(YUM international) standards.
Resolving staff needs & staff requirements.
Back-up work to the staff in the rush periods.

Maintain highest level of quality, service and cleanliness in all work
assignments.
Handling cashier dine-in and take-away orders.
Prepares food products per approved operating standard procedures.
Follow approved operating standards and schedules of cleaning and
sanitation of food preparation area, storage areas, equipment, utensils.
Works as a cashier/packer, cook and / or supply base as assigned by duty
manager.

Works cashier/packer, cook / supply base as assigned by duty
manager.
Clean food preparation areas, cooking surfaces, and utensils.
Working on several different orders simultaneously.
Maintain sanitation, health, and safety standards in work areas.
Measure ingredients required for specific food items being prepared.