Janette Ceniza

 Assisting clients to make sound property decisions both sales/leasing
 provide property investment advice to clients after careful analysis of market conditions and trends.
 Manage and oversee the daily activities of the leasing operations team in line with the organisations policies and standards. Responsible for all leasing tasks, which may include reviewing and negotiating lease transactions and agreements
 Finding clients in need of consultancy services through cold-calling, advertising, and business presentations.
 Analyzing market trends and demographics to identify the most sought-after and profitable areas.
 Consulting with clients to identify their needs, preferences, and financial concerns.
 Maintaining an extensive database of all properties for sale.
 Developing strategies to increase the value of properties for clients looking to sell.
 Conducting negotiations with real estate agents on behalf of clients.
 Communicating with legal counsel to prepare sale and lease documents.
 They identify the most feasible, cost-effective approach to help clients achieve their objectives.

 Build Knowledge about own Properties and awareness about competition to be able to present a compelling pitch to the buyer/tenant
 Preparation of Materials weekly ta advertising and Marketing such as other Social Media Platforms, Newsletter updating and Managing the website in conjunction with the website Developer
 Offer Timely attention to tenant queries with a focus towards satisfactory resolution
 Provide regular feedback/status update to Tenants on the queries raised by them
 Send timely renewal notices and ensure completion of all formalities
 Coordinate receipt of documentation for the new/old tenant and maintain updated copies
 Coordinate payments received/refund/bounced cheques with finance and legal firm
 Collecting the documents of Tenant/Landlord as per RERA standard requirements
 Maintain and update unit-wise tenant files for the designated properties assigned
 Escalate tenant issues to senior management for timely action.
 Periodically inspect assigned property to remain updated on upkeep and status of the property.
 Understand and communicate key features of the property to encourage new tenants/buyers to sign up for it
 Liaise with approved Real Estate Agents to notify vacancies and seek enquiries
 Prepare and present Periodical financial and operational reports for assigned property
 Liaise with utilities and property registration department to complete Ejari related work
 Work closely with FM and Finance Teams to provide best service to the customers
 Prepare and Present periodical financial and operational reports f portfolio to the Senior Management

 Giving payment plan in leasing the property such as Chiller, Deposit, rental Fees etc.
 Maintaining an accurate filling system incorporation Tenants information and other relevant documents
 Ensure 24hour emergency coverage for the property to submit the deadline and report as requested by head of the Department in timely manner
 Ensure that procedures for problems cases (expired, bounced, violation, legal police cases rent dispute) are carried out effectively and efficiently within the specified time frame without delay
 Constant Follow up to Real Estate Agents via calls, email to notify reduce the vacant list
 Provide End to Support to Tenants/ Landlord and Prospective clients
 Monthly review / survey of the rental price inline with Market Price
 Create and update CRM data base and produce weekly reports
 Updating the Occupancy and vacancy units monthly basis to be lease
 Involve the Government Utilities relation such as DEWA/ EMPOWER/ETISALAT connection
 Coordinate with operation department regarding Tenants unit status/ Building Layout
 Coordinate with FM for ready occupancy upon handover the keys to the Tenant
 Responsible to rent both commercial and residential in portfolios availability list to be lease
 Conducts viewing and make rapport to the client to close deal
 Assist Leasing Inquiries and Formulate properties tailored to the needs of the clients.
 Ensure all the portfolio vacant list is updated and to be rented conveying the managers any issues
 Attend client leads from time to time such as viewing and meeting and give accurate information
 Conducting a survey for the property to have comparative analysis of property value
 Researches, prospects, obtain leads and develop new business opportunities in order to reach sales targets

 Conducts viewing both commercial and Residential with clients in professional manner
 Prospecting, Call Colds, thru social media and other marketing usage and follow up
 Researches and obtain leads and develop new business opportunities in order to reach targets, Prospecting
 Negotiating Terms and condition between prospective clients & Landlord, collecting cheque payment
 Ensures all client information is captured and recorded accurately in CRM
 Validates and verifies all documentation submitted by the customers, prior to process
Handling business enquiry correspondence and coordinate with the for approvals, documents, NOC
 Prepares all relevant leasing reports in timely manner/ Snagging List / property Inspection with photos
 Personally deals with client, Agents, Facilities Management staff, Finance Staff and the like to ensure that all terms and conditions of leasing agreement were met before closing
 Visiting the Property if necessary for inspection upon move-in/moving out of the Clients
 Act as a Landlord for property owners and help them navigate the property market
 Advertise the available properties using a variety of media and promoting material.
 Determine the needs, living standard and economic viability of prospect customer
 Confirm sale/rental application data and personal references
 Stay knowledgeable of the property market status, Price Survey
 Consistently meet targets and drive towards an excellent with client to maximize the opportunity
 Perform any task as per my manager assign from time to time

 Researches, prospects, obtain leads and develop new business opportunities in order to reach targets
 Captures leads and prospects and maintains a database for such prospects
 Ensures all customer information is captured and recorded accurately in Masterkey /System
 Validates and verifies all documentation submitted by the client, prior to the process
 Keeping update all market price and conduct survey
 Ensure all enquiries are attended to within a short span of time
 Follow-up with clients on a regular basis
 Update records on the CRM regularly and accurately
 Network building and ensure professional relationship with prospect clients
 Obtaining new listings, preparing them for advertising, monitor the listings' performance
 Prospects and meets clients outside the sales office by scheduling and meeting
 Conducts viewing with client and prospecting, Completes other assigned tasks within given deadlines
 Always ensures compliance with the sales leasing policies
 Maintains and develops business with existing customers.
 Provides customers information on legalities of purchasing property through from other Developer
 Attend Property events (such as exhibitions, property launching, presentations, seminars…etc

 Responsible for daily activities/ calendar of the CEO
 Keeping all the files absolutely accurate at all-time both Hard and Soft copy
 Answering and screening the phone calls and taking phone messages
 Receiving and Anticipating the guest and follow-up them
 Assist the Department for Administration and clerical works
 Handling all the communication way such as Couriers, Fax, Telephone and sending/replying emails
 Coordinated and Assist the team if any, Maintaining and Organizing and keeping records up to date
 Prepares and follow up & update any sales sheet made for client and agencies
 Organizing and controlling the reasonable inventory office supplies team works status update
 Handling Minor accounts such as Petty cash, Payment voucher
 Keep records of employee sick days/vacation in accordance with company and policy.
 Prepares all the summary of new Tenants, property report lease, expenses billings on time DEWA, CHILLERS..
 Ensure that all maintenance request are handled in a time manner complain and notify residents any delay.